7 Replies Latest reply on May 26, 2020 9:13 AM by rc_IT832

    Reg key not applying after being set in UEM

    rc_IT832 Novice

      We have 5-8 users who have recently started getting the "There was a problem acquiring a personal certificate required to sign in" message when trying to log into skype in their vdi session. Microsoft told us to fix the issue we needed to add the following reg key to enable modern authentication: HKEY_CURRENT_USER\Software\Policies\Microsoft\office\16.0\lync. I have set the condition in UEM that it only applies to users in a specific security group which i am a part of. The problem is when i log into my vdi session it does not add the \lync folder/subkey in the registry. Not sure why uem is not injecting these reg keys