Versions used
vSphere 6.7 U3e
SRM 8.2 appliance based
vSphere Replication appliance 8.2@
Issue - Reprotect task in SRM fails with errors below:
Recovery StepResultStep StartedStep CompletedExecution Time1. Restore protected site hosts from standbySuccess2020-05-13 01:50:26 (UTC 0)2020-05-13 01:50:26 (UTC 0)00:00:002. Configure storage to reverse directionError
- Unable to reverse replication for the virtual machine 'ABC'. A generic error occurred in the vSphere Replication Management Server. Exception details: 'Unexpected status code: 503'.2020-05-13 01:50:26 (UTC 0)2020-05-13 01:50:29 (UTC 0)00:00:032.1. Protection Group XYZ
- Unable to reverse replication for the virtual machine 'ABC'. A generic error occurred in the vSphere Replication Management Server. Exception details: 'Unexpected status code: 503'.2020-05-13 01:50:26 (UTC 0)2020-05-13 01:50:29 (UTC 0)00:00:032.1.1. Configure VR replicationError
- Unable to reverse replication for the virtual machine 'ABC'. A generic error occurred in the vSphere Replication Management Server. Exception details: 'Unexpected status code: 503'.2020-05-13 01:50:26 (UTC 0)2020-05-13 01:50:29 (UTC 0)00:00:032.1.1.1. XYZError
- Unable to reverse replication for the virtual machine 'ABC'. A generic error occurred in the vSphere Replication Management Server. Exception details: 'Unexpected status code: 503'.2020-05-13 01:50:26 (UTC 0)2020-05-13 01:50:29 (UTC 0)00:00:03
Findings: The issue is seen when the vSAN health service (vmware-vsan-health) stops running at one site on the VCSA. A quick putty session to both VC and running the command control-service --status --all should show you if this service is running or in a stopped state. Then on the VC where it is in a stopped state run the command to start service-control --start -vmware-vsan-health.
Once the service is running, check the status of the vSphere replication and re-try the Reprotect task in SRM and it should start working.
Not sure if this related to the known issue with the vmware-vsan-health service on the VCSA 6.7U3e.
Cheers,
Onil Varghese
