We generally recommend that you do not deploy BOTH a bootstrap package and the automatic Hub install at enrollment. If you enable both, Workspace ONE sends two InstallEnterpriseApplication commands during enrollment. Theoretically, this shouldn't be a problem. However, in real life it seems that depending on the version of macOS installed, macOS may fail to act on the 2nd command. We've brought this to Apple's attention multiple times, and it seems to go through this regular process where it's fixed in one version of the OS and then a few months go by and a minor upgrade breaks it again.
If you're sure that the Bootstrap Package is assigned correctly and the Automatic Hub Install is enabled correctly (at Settings > Devices & Users > Apple > MacOS > Intelligent Hub Settings, I would suggest opening a Support Ticket with both Apple Support and VMware Support -- they can coordinate troubleshooting together. Step 1 is to make sure both commands are getting there, Step 2 look at unified logging to see if macOS is generating an error message.
rterakedis Thank you for your answer. So should I include intelligent hub installer in to bootstrap package and try install it during enrollment process?
I see that all applications created by me are not installed because of Intelligent Hub.
maziboss - that is a good way to do it. Also, i did just become aware of a bug in UEM 2004 that may cause this behavior also (specific to the hub automatically not deploying).
You are correct - Internal Apps and Products require the Intelligent hub in order for the installation to happen.
I read the logs and we found that Intelligent Hub is not downloading (process storedownloadd in console app). The message is: sending status (VMware Workspace One Intelligent Hub): 0.00000% (0.00000).
VPP apps have a correct status and we see downloading progress. Deploying bootstrap package is disabled in WS1. What should we do now?