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2020-04-22 14:40:28.387 [FATAL] FlexUtils::ExecuteCommand: '"C:\Windows\REGEDIT.EXE" /S "C:\Users\XXX\AppData\Local\Temp\FLXB5A9.tmp"' timed out
This means that just importing the registry information from Archives\Windows Settings\FTA_DEM 9.10.zip took more than 1 minute. That often means that anti-virus software is getting in the way.
Within the session there is also the folder "FLXB5A9.tmp" under :\Users\XXX\AppData\Local\Temp\
When I try to unzip the folder with 7zip I get the error message:
"Can not open file as archive"
FLXB5A9.tmp is a file, right? (If not, something is very broken ) That file will contain registry information, so 7-zip is not able to do anything with that.
As for your second question: there's no nice UI for that at the moment. Please see Re: DEM 9.10 and support for File Type Associations and Protocols for more information.
thank you for your information !
Yes, FLXB5A9 is a tmp file.
I will now deactivate the virus protection and check if it works correctly.
did this work for you? We are having the same error with a different file.
Below is a snippet from the DEBUG LOG file for the user.
2020-06-23 08:42:11.629 [INFO ] Importing profile archive 'Windows Explorer.zip' (\\xxx\user\archives\Windows Explorer.zip)
2020-06-23 08:42:11.809 [DEBUG] ImportRegistry::Import: Calling '"C:\WINDOWS\REGEDIT.EXE" /S "C:\Users\user~1.usr\AppData\Local\Temp\FLXEED1.tmp"' (RPAL: l=0 (D/E), r=0)
2020-06-23 08:43:11.842 [FATAL] FlexUtils::ExecuteCommand: '"C:\WINDOWS\REGEDIT.EXE" /S "C:\Users\user~1.usr\AppData\Local\Temp\FLXEED1.tmp"' timed out
2020-06-23 08:43:11.844 [ERROR] Error 32 deleting file 'C:\Users\user~1.usr\AppData\Local\Temp\FLXEED1.tmp' (@IR2)
2020-06-23 08:43:11.844 [FATAL] Error importing archive '\\xxx\user\archives\Windows Settings\Windows Explorer.zip'
We have excluded the necessary paths in AV.
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This .REG file in the Windows Explorer.zip profile archive is 20mb.
That's pretty large, so it's not too surprising that it takes that long to import. To be honest, I'm not sure if there's a good way to tweak those settings to make them smaller (I just build the product; don't know much about particular settings .) Maybe someone else on the forum has more hands-on experience with this.
For what it's worth: that 1-minute timeout just means that the DEM agent stops waiting for Regedit to complete the registry import. When the timeout expires, Regedit continues to run, so the settings will end up in the user's profile.
Like DEMdev mentioned, 20mb in size in "pretty big" ;-)
Can you share the Windows Explorer Config File (INI) content with us?
When you extract the Windows Explorer.zip file to a temporary folder, can you see what folders/files/registry takes so much in size?
What happens when you import the Windows Explorer.zip file after logging on? Same result?
FlexEngine.exe -r "\\<server>\<share>\<path to user>\Windows Settings\Windows Explorer.zip" -v -l DEBUG -f "%temp%\FlexEngine.log"
The Windows Explorer ini is the default one with no changes. I haven't had a chance to run the command you listed. I will provide feedback as soon as I do. We found that a Chrome extension also contributed to the long login time.