VMware Workspace ONE Community
RichB2u2
Hot Shot
Hot Shot

Error Code 1005 Could not install app

Trying to install Microsoft Teams on an iPad Air running iOS 12.4.6 and keep getting "Error Code 1005 Could not install app." These are device-based licenses pushed for automatic install with or without assuming management of the app it is failing. Rebooted, and it is communicating with the console fine and responding to Queries fine.

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AntonThirifays
Enthusiast
Enthusiast

Hi RichB2u2

What about having the user to download the app from the Apple App Store and activate the "Make Application MDM Managed if user installed".

This is just a workaround but at least you could confirm the app can install properly on user's device and still having your own settings/SDK Profiles to be applied on it.

Anton

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RichB2u2
Hot Shot
Hot Shot

That's a good idea and might work, however, we don't allow students to use personal Apple ID's to download anything from the App Store.

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AntonThirifays
Enthusiast
Enthusiast

Do you have the same behavior when deploying the same app with same setup in Public Apps ?

Could be worth the shot to have this deployed, try installing on user's device, and see if removing the public app so that it is forced by the VPP app version stays on the device as I remember you told me you were having some issues with the public apps deployment.

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AntonThirifays
Enthusiast
Enthusiast

Hello RichB2u2

Rethinking about this, can you confirm that the user's Apple ID defined store actually has the application you want to push ?

Idea would be to recreate the user's Apple ID on the same country where you have your VPP country token deployed.

Anton

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