1 Reply Latest reply on May 26, 2020 9:44 AM by fuzzc

    my apps shortcut keys not being recognized, error "kernal mode component"

    ilcaa Novice

      hello, i am capturing a windows Macro automation app that uses keyboard, mouse 'triggers' to run script (open notepad, launch Firefox, move resize windows, etc)

       

      when installing this app (QuickMacro) i ran into this error, "a new kernelmode componenent "QM process triggers" was installed, this is not supported by ThinApp"

       

      i am able to capture and launch the software after capture BUT the app is useless unless i can trigger these scripts.

       

       

      is there a way around this, how can i fix this???  thank you!