2 Replies Latest reply on Mar 30, 2020 2:42 PM by BHunsaker

    getpwnam(): name not found: administrator@vsphere.local

    BHunsaker Lurker

      So my vV6.0 Center Server Appliance disk filled up with log files.  I cleaned up the mess and am down to my final problem.


      When logging in via the web interface, using the administrator@vsphere.local username and valid password, I get the "Unable to authenticate user. Please try again." message


      The only error I can find in /var/log/vmware/applmgmt/vami.log:


      2020-03-29T22:05:25.089 [4462]INFO:root:Processing request

      2020-03-29T22:05:25.089 [4462]INFO:root:requestid=authenticate

      2020-03-29T22:05:25.089 [4462]ERROR:root:Exception:'getpwnam(): name not found: administrator@vsphere.local'



      The directory service is running:


      vcappliance:~ # netstat -pln | grep 389

      tcp        0      0   *               LISTEN      5550/vmdird        



      The following command works with the valid password:


      vcappliance:~ # /usr/lib/vmware-vmafd/bin/dir-cli user find-by-name --account administrator --level 2 --login administrator@vsphere.local

      Enter password for administrator@vsphere.local:

      Account: administrator

      UPN: Administrator@VSPHERE.LOCAL

      Account disabled: FALSE

      Account locked: FALSE

      Password never expires: TRUE

      Password expired: FALSE

      Password expiry: N/A


      Any ideas what is wrong?