VMware Cloud Community
eng_galileo
Contributor
Contributor

vsphere-client couldn't be opened by web browser, even it can be opened by client application

VMware vCenter Server Appliance 6.0.0.20000

enetvcenter:/var/log/vmware/vsphere-client # vpxd -v

VMware VirtualCenter 6.0.0 build-3634794

enetvcenter:/var/log/vmware/vsphere-client #

enetvcenter:/storage/log/vmware/vpxd # curl -k -v https://enetvcenter.orange-sonatel.com/vsphere-client/

* About to connect() to enetvcenter.orange-sonatel.com port 443 (#0)

*   Trying 10.187.171.92... connected

* Connected to enetvcenter.orange-sonatel.com (10.187.171.92) port 443 (#0)

* successfully set certificate verify locations:

*   CAfile: none

  CApath: /etc/ssl/certs/

* SSLv3, TLS handshake, Client hello (1):

* SSLv3, TLS handshake, Server hello (2):

* SSLv3, TLS handshake, CERT (11):

* SSLv3, TLS handshake, Server finished (14):

* SSLv3, TLS handshake, Client key exchange (16):

* SSLv3, TLS change cipher, Client hello (1):

* SSLv3, TLS handshake, Finished (20):

* SSLv3, TLS change cipher, Client hello (1):

* SSLv3, TLS handshake, Finished (20):

* SSL connection using AES256-SHA

* Server certificate:

*        subject: CN=enetvcenter.orange-sonatel.com; C=US

*        start date: 2017-12-05 15:18:45 GMT

*        expire date: 2027-11-30 15:18:44 GMT

*        issuer: CN=CA; DC=vsphere; DC=local; C=US; ST=California; O=enetvcenter.orange-sonatel.com; OU=VMware

*        SSL certificate verify ok.

> GET /vsphere-client/ HTTP/1.1

> User-Agent: curl/7.19.7 (x86_64-suse-linux-gnu) libcurl/7.19.7 OpenSSL/0.9.8j zlib/1.2.7 libidn/1.10

> Host: enetvcenter.orange-sonatel.com

> Accept: */*

>

^C

enetvcenter:/storage/log/vmware/vpxd # curl -k -v https://enetvcenter.orange-sonatel.com/

* About to connect() to enetvcenter.orange-sonatel.com port 443 (#0)

*   Trying 10.187.171.92... connected

* Connected to enetvcenter.orange-sonatel.com (10.187.171.92) port 443 (#0)

* successfully set certificate verify locations:

*   CAfile: none

  CApath: /etc/ssl/certs/

* SSLv3, TLS handshake, Client hello (1):

* SSLv3, TLS handshake, Server hello (2):

* SSLv3, TLS handshake, CERT (11):

* SSLv3, TLS handshake, Server finished (14):

* SSLv3, TLS handshake, Client key exchange (16):

* SSLv3, TLS change cipher, Client hello (1):

* SSLv3, TLS handshake, Finished (20):

* SSLv3, TLS change cipher, Client hello (1):

* SSLv3, TLS handshake, Finished (20):

* SSL connection using AES256-SHA

* Server certificate:

*        subject: CN=enetvcenter.orange-sonatel.com; C=US

*        start date: 2017-12-05 15:18:45 GMT

*        expire date: 2027-11-30 15:18:44 GMT

*        issuer: CN=CA; DC=vsphere; DC=local; C=US; ST=California; O=enetvcenter.orange-sonatel.com; OU=VMware

*        SSL certificate verify ok.

> GET / HTTP/1.1

> User-Agent: curl/7.19.7 (x86_64-suse-linux-gnu) libcurl/7.19.7 OpenSSL/0.9.8j zlib/1.2.7 libidn/1.10

> Host: enetvcenter.orange-sonatel.com

> Accept: */*

>

< HTTP/1.1 200 OK

< Date: Sat, 28 Mar 2020 12:42:09 GMT

< Connection: Keep-Alive

< Content-Type: text/html

< X-Frame-Options: DENY

< Content-Length: 2984

<

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" lang="en">

<head>

  <meta http-equiv="content-type" content="text/html; charset=utf-8">

  <script type="text/javascript" src="./en/welcomeRes.js"> </script>

  <script type="text/javascript" src="./scripts/setUserLocale.js"> </script>

  <script type="text/javascript">document.write("<title>" + ID_VC_Welcome + "</title>");</script>

  <link rel="stylesheet" href="./default.css" type="text/css" />

  <link rel="stylesheet" href="./print.css" type="text/css" media="print" />

  <meta name="description" content="VMware vSphere is virtual infrastructure software for partitioning, consolidating and managing systems in mission-critical environments. VMware ESX Server provides a highly scalable platform with advanced resource management capabilities, which can be managed by vSphere."/>

</head>

<body>

  <div id="header"><img src="./header-logo.png" width="586" height="42" alt="VMware vSphere 6" /></div>

  <div class="gettingStarted">

   <h1><script type="text/javascript">document.write(ID_GettingStarted);</script></h1>

   <p><script type="text/javascript">document.write(ID_VC_GettingStartedDesc);</script></p>

   <p><a href="https://communities.vmware.com/vsphere-client/"><script type="text/javascript">document.write(ID_LogInFlexClient);</script></a></p>

   <p><script type="text/javascript">document.write(ID_DocDesc);</script></p>

   <p><a href="http://www.vmware.com/info?id=1320"><script type="text/javascript">document.write(ID_DownloadDoc);</script></a></p>

  </div> <!--/GETTING STARTED TEXT-->

  <div class="GSimage"></div>

  <div class="forAdmins">

   <h1><script type="text/javascript">document.write(ID_ForAdmins);</script></h1>

   <h1><script type="text/javascript">document.write(ID_VIDatacenters);</script></h1>

   <p><script type="text/javascript">document.write(ID_VIDatacentersDesc);</script></p>

   <p><script type="text/javascript">document.write('<a href="https://communities.vmware.com/folder">'+ ID_BrowseVCDatacenters +'</a>');</script></p>

   <h1><script type="text/javascript">document.write(ID_ForDevs);</script></h1>

   <h1><script type="text/javascript">document.write(ID_VISDK);</script></h1>

   <p><script type="text/javascript">document.write(ID_VISDKDesc);</script></p>

   <p><script type="text/javascript">document.write('<a href="http://www.vmware.com/info?id=928">'+ ID_DownloadSDK +'</a>');</script></p>

   <p><script type="text/javascript">document.write('<a href="https://communities.vmware.com/mob/">'+ ID_BrowseVC +'</a>');</script></p>

   <p><script type="text/javascript">document.write('<a href="https://communities.vmware.com/certs/download">'+ ID_DownloadCerts +'</a>');</script></p>

  </div>

  <div id="copyRight">

   <script type="text/javascript">document.write(ID_CopyrightText);</script>

   <script type="text/javascript">document.write(ID_TrademarkText);</script>

   <script type="text/javascript">document.write(ID_AboutOSSDesc);</script>

  </div>

   

</body>

</html>

* Connection #0 to host enetvcenter.orange-sonatel.com left intact

* Closing connection #0

* SSLv3, TLS alert, Client hello (1):

enetvcenter:/storage/log/vmware/vpxd #

enetvcenter:/var/log/vmware/vsphere-client/logs # service-control --status

....

Running:

vmware-cis-license (VMware License Service) vmware-eam (VMware ESX Agent Manager) vmware-invsvc (VMware Inventory Service) vmware-netdumper (VMware vSphere ESXi Dump Collector) vmware-psc-client (VMware Platform Services Controller Client) vmware-rbd-watchdog (VMware vSphere Auto Deploy Waiter) vmware-rhttpproxy (VMware HTTP Reverse Proxy) vmware-sca (VMware Service Control Agent) vmware-sps (VMware vSphere Profile-Driven Storage Service) vmware-syslog (VMware Common Logging Service) vmware-syslog-health (VMware Syslog Health Service) vmware-vpostgres (VMware Postgres) vmware-vpxd (VMware vCenter Server) vmware-vsan-health (VMware VSAN Health Service) vmware-vsm (VMware vService Manager) vmware-vws (VMware System and Hardware Health Manager) vsphere-client ()

INFO:root:Stopped:

vmware-mbcs (VMware Message Bus Configuration Service) vmware-perfcharts (VMware Performance Charts) vmware-vapi-endpoint (VMware vAPI Endpoint) vmware-vdcs (VMware Content Library Service) vmware-vpx-workflow (VMware vCenter Workflow Manager)

Stopped:

vmware-mbcs (VMware Message Bus Configuration Service) vmware-perfcharts (VMware Performance Charts) vmware-vapi-endpoint (VMware vAPI Endpoint) vmware-vdcs (VMware Content Library Service) vmware-vpx-workflow (VMware vCenter Workflow Manager)

enetvcenter:/var/log/vmware/vsphere-client/logs #

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4 Replies
vFouad
Leadership
Leadership

Can you check the status of the vsphere-client?

service-control --status --all

Get more info here: VMware Knowledge Base

Thanks,

Fouad

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eng_galileo
Contributor
Contributor

enetvcenter:~ # service-control --status --all

INFO:root:Service: vmafdd, Action: status

Service: vmafdd, Action: status

2020-04-03T05:28:22.520Z   Running command: ['/sbin/service', u'vmafdd', 'status']

2020-04-03T05:28:22.552Z   Done running command

INFO:root:Service: vmware-rhttpproxy, Action: status

Service: vmware-rhttpproxy, Action: status

2020-04-03T05:28:22.553Z   Running command: ['/sbin/service', u'vmware-rhttpproxy', 'status']

2020-04-03T05:28:22.615Z   Done running command

INFO:root:Service: vmdird, Action: status

Service: vmdird, Action: status

2020-04-03T05:28:22.616Z   Running command: ['/sbin/service', u'vmdird', 'status']

2020-04-03T05:28:22.645Z   Done running command

INFO:root:Service: vmcad, Action: status

Service: vmcad, Action: status

2020-04-03T05:28:22.646Z   Running command: ['/sbin/service', u'vmcad', 'status']

2020-04-03T05:28:22.676Z   Done running command

INFO:root:Service: vmware-sts-idmd, Action: status

Service: vmware-sts-idmd, Action: status

2020-04-03T05:28:22.676Z   Running command: ['/sbin/service', u'vmware-sts-idmd', 'status']

2020-04-03T05:28:22.698Z   Done running command

INFO:root:Service: vmware-stsd, Action: status

Service: vmware-stsd, Action: status

2020-04-03T05:28:22.699Z   Running command: ['/sbin/service', u'vmware-stsd', 'status']

2020-04-03T05:28:22.757Z   Done running command

INFO:root:Service: vmware-cm, Action: status

Service: vmware-cm, Action: status

2020-04-03T05:28:22.758Z   Running command: ['/sbin/service', u'vmware-cm', 'status']

2020-04-03T05:28:22.987Z   Done running command

INFO:root:Service: vmware-cis-license, Action: status

Service: vmware-cis-license, Action: status

2020-04-03T05:28:22.987Z   Running command: ['/sbin/service', u'vmware-cis-license', 'status']

2020-04-03T05:28:23.214Z   Done running command

INFO:root:Service: vmware-psc-client, Action: status

Service: vmware-psc-client, Action: status

2020-04-03T05:28:23.215Z   Running command: ['/sbin/service', u'vmware-psc-client', 'status']

2020-04-03T05:28:23.275Z   Done running command

INFO:root:Service: vmware-sca, Action: status

Service: vmware-sca, Action: status

2020-04-03T05:28:23.276Z   Running command: ['/sbin/service', u'vmware-sca', 'status']

2020-04-03T05:28:23.495Z   Done running command

INFO:root:Service: applmgmt, Action: status

Service: applmgmt, Action: status

2020-04-03T05:28:23.495Z   Running command: ['/sbin/service', u'applmgmt', 'status']

2020-04-03T05:28:23.584Z   Done running command

INFO:root:Service: vmware-netdumper, Action: status

Service: vmware-netdumper, Action: status

2020-04-03T05:28:23.585Z   Running command: ['/sbin/service', u'vmware-netdumper', 'status']

2020-04-03T05:28:23.674Z   Done running command

INFO:root:Service: vmware-syslog, Action: status

Service: vmware-syslog, Action: status

2020-04-03T05:28:23.675Z   Running command: ['/sbin/service', u'vmware-syslog', 'status']

2020-04-03T05:28:23.777Z   Done running command

INFO:root:Service: vmware-syslog-health, Action: status

Service: vmware-syslog-health, Action: status

2020-04-03T05:28:23.777Z   Running command: ['/sbin/service', u'vmware-syslog-health', 'status']

2020-04-03T05:28:24.007Z   Done running command

INFO:root:Service: vmware-vapi-endpoint, Action: status

Service: vmware-vapi-endpoint, Action: status

2020-04-03T05:28:24.008Z   Running command: ['/sbin/service', u'vmware-vapi-endpoint', 'status']

2020-04-03T05:28:24.122Z   Done running command

INFO:root:Service: vmware-vpostgres, Action: status

Service: vmware-vpostgres, Action: status

2020-04-03T05:28:24.123Z   Running command: ['/sbin/service', u'vmware-vpostgres', 'status']

2020-04-03T05:28:24.285Z   Done running command

INFO:root:Service: vmware-invsvc, Action: status

Service: vmware-invsvc, Action: status

2020-04-03T05:28:24.286Z   Running command: ['/sbin/service', u'vmware-invsvc', 'status']

2020-04-03T05:28:24.514Z   Done running command

INFO:root:Service: vmware-mbcs, Action: status

Service: vmware-mbcs, Action: status

2020-04-03T05:28:24.515Z   Running command: ['/sbin/service', u'vmware-mbcs', 'status']

2020-04-03T05:28:24.714Z   Done running command

INFO:root:Service: vmware-vpxd, Action: status

Service: vmware-vpxd, Action: status

2020-04-03T05:28:24.715Z   Running command: ['/sbin/service', u'vmware-vpxd', 'status']

2020-04-03T05:28:25.257Z   Done running command

INFO:root:Service: vmware-eam, Action: status

Service: vmware-eam, Action: status

2020-04-03T05:28:25.258Z   Running command: ['/sbin/service', u'vmware-eam', 'status']

2020-04-03T05:28:25.402Z   Done running command

INFO:root:Service: vmware-rbd-watchdog, Action: status

Service: vmware-rbd-watchdog, Action: status

2020-04-03T05:28:25.403Z   Running command: ['/sbin/service', u'vmware-rbd-watchdog', 'status']

2020-04-03T05:28:25.491Z   Done running command

INFO:root:Service: vmware-sps, Action: status

Service: vmware-sps, Action: status

2020-04-03T05:28:25.492Z   Running command: ['/sbin/service', u'vmware-sps', 'status']

2020-04-03T05:28:25.747Z   Done running command

INFO:root:Service: vmware-vdcs, Action: status

Service: vmware-vdcs, Action: status

2020-04-03T05:28:25.748Z   Running command: ['/sbin/service', u'vmware-vdcs', 'status']

2020-04-03T05:28:25.935Z   Done running command

INFO:root:Service: vmware-vpx-workflow, Action: status

Service: vmware-vpx-workflow, Action: status

2020-04-03T05:28:25.935Z   Running command: ['/sbin/service', u'vmware-vpx-workflow', 'status']

2020-04-03T05:28:26.069Z   Done running command

INFO:root:Service: vmware-vsan-health, Action: status

Service: vmware-vsan-health, Action: status

2020-04-03T05:28:26.069Z   Running command: ['/sbin/service', u'vmware-vsan-health', 'status']

2020-04-03T05:28:26.086Z   Done running command

INFO:root:Service: vmware-vsm, Action: status

Service: vmware-vsm, Action: status

2020-04-03T05:28:26.087Z   Running command: ['/sbin/service', u'vmware-vsm', 'status']

2020-04-03T05:28:26.219Z   Done running command

INFO:root:Service: vsphere-client, Action: status

Service: vsphere-client, Action: status

2020-04-03T05:28:26.220Z   Running command: ['/sbin/service', u'vsphere-client', 'status']

2020-04-03T05:28:26.444Z   Done running command

INFO:root:Service: vmware-perfcharts, Action: status

Service: vmware-perfcharts, Action: status

2020-04-03T05:28:26.444Z   Running command: ['/sbin/service', u'vmware-perfcharts', 'status']

2020-04-03T05:28:26.577Z   Done running command

INFO:root:Service: vmware-vws, Action: status

Service: vmware-vws, Action: status

2020-04-03T05:28:26.578Z   Running command: ['/sbin/service', u'vmware-vws', 'status']

2020-04-03T05:28:26.742Z   Done running command

INFO:root:Running:

applmgmt (VMware Appliance Management Service) vmafdd (VMware Authentication Framework) vmcad (VMware Certificate Service) vmdird (VMware Directory Service) vmware-cis-license (VMware License Service) vmware-cm (VMware Component Manager) vmware-eam (VMware ESX Agent Manager) vmware-invsvc (VMware Inventory Service) vmware-perfcharts (VMware Performance Charts) vmware-psc-client (VMware Platform Services Controller Client) vmware-rhttpproxy (VMware HTTP Reverse Proxy) vmware-sca (VMware Service Control Agent) vmware-sps (VMware vSphere Profile-Driven Storage Service) vmware-sts-idmd (VMware Identity Management Service) vmware-stsd (VMware Security Token Service) vmware-syslog (VMware Common Logging Service) vmware-syslog-health (VMware Syslog Health Service) vmware-vapi-endpoint (VMware vAPI Endpoint) vmware-vpostgres (VMware Postgres) vmware-vpx-workflow (VMware vCenter Workflow Manager) vmware-vpxd (VMware vCenter Server) vmware-vsan-health (VMware VSAN Health Service) vmware-vsm (VMware vService Manager) vmware-vws (VMware System and Hardware Health Manager) vsphere-client ()

Running:

applmgmt (VMware Appliance Management Service) vmafdd (VMware Authentication Framework) vmcad (VMware Certificate Service) vmdird (VMware Directory Service) vmware-cis-license (VMware License Service) vmware-cm (VMware Component Manager) vmware-eam (VMware ESX Agent Manager) vmware-invsvc (VMware Inventory Service) vmware-perfcharts (VMware Performance Charts) vmware-psc-client (VMware Platform Services Controller Client) vmware-rhttpproxy (VMware HTTP Reverse Proxy) vmware-sca (VMware Service Control Agent) vmware-sps (VMware vSphere Profile-Driven Storage Service) vmware-sts-idmd (VMware Identity Management Service) vmware-stsd (VMware Security Token Service) vmware-syslog (VMware Common Logging Service) vmware-syslog-health (VMware Syslog Health Service) vmware-vapi-endpoint (VMware vAPI Endpoint) vmware-vpostgres (VMware Postgres) vmware-vpx-workflow (VMware vCenter Workflow Manager) vmware-vpxd (VMware vCenter Server) vmware-vsan-health (VMware VSAN Health Service) vmware-vsm (VMware vService Manager) vmware-vws (VMware System and Hardware Health Manager) vsphere-client ()

INFO:root:Stopped:

vmware-mbcs (VMware Message Bus Configuration Service) vmware-netdumper (VMware vSphere ESXi Dump Collector) vmware-rbd-watchdog (VMware vSphere Auto Deploy Waiter) vmware-vdcs (VMware Content Library Service)

Stopped:

vmware-mbcs (VMware Message Bus Configuration Service) vmware-netdumper (VMware vSphere ESXi Dump Collector) vmware-rbd-watchdog (VMware vSphere Auto Deploy Waiter) vmware-vdcs (VMware Content Library Service)

enetvcenter:~ #

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eng_galileo
Contributor
Contributor

it was solved after upgrading the VCSA with a newer patch 6.0.0.30500.7977753

pastedImage_0.png

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vFouad
Leadership
Leadership

That's good news, from the service --status --all you can see that vsphere-client has issues as it is followed by () rather than text describing the vsphere web client.

I'm glad you have it back up and running.

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