Hello,
I have Skyline 2.2.0.0 build 14617436 and I am trying to access the web portal and the connection keeps timing out. I ran the command to restart the network and it worked for a bit that I was able to get to the login screen, and then it failed again. I am able to get into the command line for the VM but nothing else. Network configurations have stayed the same. Any auggestions?
Hello WAGE1970
Welcome to Skyline Community,
As per the description, we understand that you are unable to login to the Skyline UI (https://skylineip) using the Admin User.
We see that the collector is not upgraded to the latest version which is 2.3.0.2 and the collector version that you are running is on Skyline 2.2.0.0 build 14617436
Request you to first upgrade the Collector.
How am I able to upgrade if I can't get to the login?
Since you mentioned that accessing the Skyline times out, do we notice the Red Banner " No Networking Detected. Please login and run the command /opt/vmware/share/vami/vami_config_net to Reconfigure the Network" when we login to Skyline console. Is the Skyline collector reachable on the network?
If not then we need to run the command /opt/vmware/share/vami/vami_config_net and update so that we can have the Skyline collector on the network.
Are we able to access the VAMI by logging into: https://skyline_collector_ip_address_or_fqdn:5480. If accessible then
Log in using the root username and password.
Click Login.
Click Update.
Click Check Updates.
If an update is available, click Install Updates.