0 Replies Latest reply on Mar 23, 2020 3:38 AM by Roman1978b

    Printing barcode artefacts

    Roman1978b Lurker

      Hello to all....

       

      we just started using Horizon and now we facing a strange problem. While users are at home an using a Printer and printing something different as text, like a barcode, they get artefacts on the barcode so badly they could not been scanned. I  attached an example.

       

      While i tested it locally not getting artefacts users who are connected from outside the network are getting these. What could this be?

       

      We are using Horizon 7.11.0 Build 15231595 and Client 5.3.0 Build 15208953: OS is Windows 10 1909 on both sides.