Did you do the basic Windows troubleshooting checks? Firewall? User permissions?
Normally it's just install the agent and your good 2 go
All Windows Firewall Profiles are off.
Tried downloading and installing the agent from the vROPS UI
Tried downloading and running the install from C:\VMware\UCP\downloads\uaf-bootstrap-launcher.bat using "cmd /c uaf-bootstrap-launcher.bat > uaf_bootstrap.log 2>&1"
Tried with local administrator and domain admin accounts.
Whats the output of