Did you do the basic Windows troubleshooting checks? Firewall? User permissions?
Normally it's just install the agent and your good 2 go
All Windows Firewall Profiles are off.
Tried downloading and installing the agent from the vROPS UI
Tried downloading and running the install from C:\VMware\UCP\downloads\uaf-bootstrap-launcher.bat using "cmd /c uaf-bootstrap-launcher.bat > uaf_bootstrap.log 2>&1"
Tried with local administrator and domain admin accounts.
Whats the output of
Sorry to have not responded. Apparently, it was the Carbon Black Defense Sensor that blocked the application. Once the install path was added to "ByPass" in the sensor policy, everything started to work.