It seems to be a known issue. I have a ticket open with VMware for the same thing.
I have a gmail.com account which is linked to my @work.com account (so they can use my VCP). I assume you have the same thing? This is causing my gmail.com address to be seen as a partner email address and I'm unable to log into mylearn.vmware.com. Regardless of if you are a partner or not, we should still be allowed to log into mylearn.
Once I hear back on my ticket I will update you here.
same behaviour here.
mylearn account associated with private E-Mail address but forwarded to Partner connect.
Login or password reset not working.
I Used to have an salesforce account associated with my company E-Mail address.
But am not able to log in with my former salesforce credentials nor ca reset my password.
My issue is different as I urgently need to reschedule an Exam.
Certification case is still unresolved, E-Mail to partnercentral not even answered.
Will keep you informed once I see any progress.
My requirement was the same. I needed to pay for an exam urgently.
In the end I used Safari (I'm sure other browsers will work). I attempted to log into myLearn which forwarded me to the partner site. Here I logged in using my personal email address and navigated to the University or Education section (not 100% sure on the title). Here the page appears to fail to load but it's loading. Give it 30-60 seconds and you will have a similar portal to myLearn.
I hope this helps.
If you still have issues I can send some screenshots over tomorrow on each step I took.
My issue with MyLearn login is resolved by VMware MyLearn Support team. Earlier I raised a ticket with them. They have merged all my accounts to my personal email address in MyLearn. Post which, I could login to MyLearn which did not redirect to partner portal and I could see my certifications. So, please raise a support tick with MyLearn support team to address this issue.