Hello.
VMware ESXi 6.5.0 Build 7388607 & vCenter 6.5.0 Build 5973321 for Windows
I have many Linux Guest OS with open-vm-tools.
vCenter shows Not Running open-vm-tools, But vmtoolsd status is active (running) in Guest OS.
open-vm-tools version is 10277.
Cannot reinstall vmtools because of reboot.. & can't use backup solution
here is vmware.log
2020-01-28T03:02:45.273Z| vcpu-2| I125: GuestMsg: Channel 0, Protocol error, state: 0
2020-01-28T03:02:45.273Z| vcpu-2| I125: GuestMsg: Cannot close channel 0: it is not opened
2020-01-28T03:02:45.390Z| vcpu-3| I125: GuestRpc: Channel 0, unable to send the reset rpc.
2020-01-28T03:02:45.469Z| vmx| I125: Guest: toolbox: Version: 10.3.0.5330 (build-8931395)
2020-01-28T03:02:45.469Z| vcpu-2| W115: GuestRpc: application toolbox, changing channel 65535 -> 0
2020-01-28T03:02:45.469Z| vcpu-2| I125: GuestRpc: Channel 0, guest application toolbox.
2020-01-28T03:02:45.543Z| vmx| I125: Vix: [31591119 mainDispatch.c:4151]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=2, err=0).
2020-01-28T03:02:45.544Z| vmx| I125: TOOLS Received tools.set.versiontype rpc call, version = 10336, type = 4
2020-01-28T03:02:45.544Z| vmx| I125: TOOLS Setting toolsVersionStatus = TOOLS_STATUS_UNMANAGED
2020-01-28T03:02:45.544Z| vmx| I125: TOOLS setting legacy tools version to '10336' type 4, manifest status is 8
2020-01-28T03:02:45.544Z| vmx| I125: Tools_SetVersionAndType: Updating the Tools Version in the disk
2020-01-28T03:02:45.657Z| vmx| I125: Tools_SetVersionAndType: Done updating the Tools Version in the disk
2020-01-28T03:02:45.657Z| vmx| I125: VMXVmdb_SetToolsVersionStatus: status value set to 'unmanaged', 'unmanaged', install possible
2020-01-28T03:03:09.672Z| vmx| I125: VigorTransportProcessClientPayload: opID=4f82424-7e-a69f seq=26928598: Receiving Sched.SetResourceGroup request.
2020-01-28T03:03:09.672Z| vmx| I125: VigorTransport_ServerSendResponse opID=4f82424-7e-a69f seq=26928598: Completed Sched request.
2020-01-28T03:03:09.672Z| vmx| I125: VigorTransportProcessClientPayload: opID=4f82424-7e-a69f seq=26928599: Receiving PowerState.InitiateReset request.
2020-01-28T03:03:09.672Z| vmx| I125: Tools: sending 'OS_Reboot' (state = 2) state change request
2020-01-28T03:03:09.672Z| vmx| I125: Tools: Changing running status: 1 => 2.
2020-01-28T03:03:09.672Z| vmx| I125: Vix: [31591119 vmxCommands.c:671]: VMAutomation_ResetImpl: SoftReboot succeeded.
2020-01-28T03:03:09.739Z| vmx| I125: TOOLS state change 2 returned status 1
2020-01-28T03:03:09.739Z| vmx| I125: VigorTransport_ServerSendResponse opID=4f82424-7e-a69f seq=26928599: Completed PowerState request.
2020-01-28T03:03:09.739Z| vmx| I125: Tools: Changing running status: 2 => 1.
2020-01-28T03:03:09.835Z| vcpu-2| I125: GuestRpc: Reinitializing Channel 0(toolbox)
2020-01-28T03:03:09.929Z| vcpu-2| I125: GuestRpc: Reinitializing Channel 1(toolbox-dnd)
2020-01-28T03:03:10.043Z| mks| I125: VNCENCODE 409966 VNCEncodeChooseRegionEncoder: region encoder adaptive. Resolution: 800 x 600
2020-01-28T03:03:15.210Z| mks| W115: VNCENCODE 409966 failed to allocate VNCBlitDetect
2020-01-28T03:03:15.211Z| mks| I125: VNCENCODE 409966 VNCEncodeChooseRegionEncoder: region encoder adaptive. Resolution: 1472 x 927
2020-01-28T03:03:20.841Z| mks| I125: VNCENCODE 409966 VNCEncodeChooseRegionEncoder: region encoder adaptive. Resolution: 800 x 600
2020-01-28T03:03:21.207Z| vcpu-0| I125: VMMouse: Disabling VMMouse mode
2020-01-28T03:03:21.208Z| vcpu-0| I125: CPU reset: hard (mode 2)
2020-01-28T03:03:21.208Z| vcpu-1| I125: CPU reset: hard (mode 2)
2020-01-28T03:03:21.208Z| vcpu-3| I125: CPU reset: hard (mode 2)
2020-01-28T03:03:21.208Z| vcpu-2| I125: CPU reset: hard (mode 2)
2020-01-28T03:03:21.209Z| vcpu-0| I125: Destroying virtual dev for scsi0:0 vscsi=1406695
2020-01-28T03:03:21.209Z| vcpu-0| I125: VMMon_VSCSIStopVports: No such target on adapter
2020-01-28T03:03:21.209Z| vcpu-0| I125: Destroying virtual dev for scsi0:1 vscsi=1406696
plz help !