3 Replies Latest reply on Feb 14, 2020 3:20 AM by zhus

    Fusion 11.5.1 (15018442) VM running on Catalina 10.15.3 crashes when switching desktops to VM

    human_v09 Lurker

      Running Windows 7 and a Ubuntu 14.04 VMs on a MacBook Pro (Retina, 15-inch, Mid 2014).

       

      The problem has been observed whether running one or both if the VMs, though it has been observed more when running the Ubuntu VM.

       

      The problem occurs when switching desktops from a macOS desktop to the VM desktop (macOS Spaces). The problem usually manifests itself as a frozen screen with the VMs screen partially visible. After a delay the mac will start responding again and switching to the VM displays a crash message.

       

      Recovery requires the VM to be restarted, no previous state is maintained, i.e., work in the VM is lost.

       

      Tried to attach crash report from a recent occurrence but apparently it is too large.

       

      Problem was not previously observed under multiple macOS and Fusion 8.x versions over a 5 year period, last stable configuration was macOS Mojave (10.14) and Fusion 8.5.10.

       

      System details:

        Model Name: MacBook Pro

        Model Identifier: MacBookPro11,3

        Processor Name: Quad-Core Intel Core i7

        Processor Speed: 2.8 GHz

        Number of Processors: 1

        Total Number of Cores: 4

        L2 Cache (per Core): 256 KB

        L3 Cache: 6 MB

        Hyper-Threading Technology: Enabled

        Memory: 16 GB

        Boot ROM Version: 158.0.0.0.0

        SMC Version (system): 2.19f12

       

      Intel Iris Pro:

         Chipset Model:    Intel Iris Pro

         Type:     GPU

         Bus:      Built-In

         VRAM (Dynamic, Max):      1536 MB

         Vendor:   Intel

         Device ID:        0x0d26

         Revision ID:      0x0008

         Automatic Graphics Switching:     Supported

         gMux Version:     4.0.8 [3.2.8]

         Metal:    Supported, feature set macOS GPUFamily1 v4

         Displays:

      Color LCD:

         Display Type:     Built-In Retina LCD

         Resolution:       2880 x 1800 Retina

         Framebuffer Depth:        24-Bit Color (ARGB8888)

         Main Display:     Yes

         Mirror:   Off

         Online:   Yes

         Automatically Adjust Brightness:  No

         Connection Type:  Internal

       

      NVIDIA GeForce GT 750M:

         Chipset Model:    NVIDIA GeForce GT 750M

         Type:     GPU

         Bus:      PCIe

         PCIe Lane Width:  x8

         VRAM (Total):     2 GB

         Vendor:   NVIDIA (0x10de)

         Device ID:        0x0fe9

         Revision ID:      0x00a2

         ROM Revision:     3776

         Automatic Graphics Switching:     Supported

         gMux Version:     4.0.8 [3.2.8]

         Metal:    Supported, feature set macOS GPUFamily1 v4