Collector failed Privileges Check

[Monty0021]

I am getting an error that my collector does not have the proper privileges assigned to it.  I have read through all the docs and I have started off with cloning the Read only role then adding the Global privileges mentioned in the documentation.  I assigned that role to a Skyline Group then created a skyline user in the group.  I made sure I had the propagate to children button selected before I added a user to the group.  When It did not work I went through and tried adding a user directly with the skyline role I had created.  Im wondering is there something simple I might have missed?  If not do I need to open a SR for skyline?

Jason

[AjayChananaVMwa]

Hi Jason,

Welcome to Skyline Communites !

You would require below permission to configure along with read-only.

• Global.Diagnostics
• Global.Health
• Global.Licenses
• Global.Settings

One above permissions are configured, you can re-validate permission on Log-Assist Tab. This will fix your issue.

[Monty0021]

Correct  I have those Permissions set.

I have Skyline Role attached to a Skyline Group in Global Permissions

And I have my skyline user added to the Skyline Group.

Just trying to figure out what I might be able to do in addition to what I am doing at the moment.

Jason

[mccutcheon3233]

So i found the same issue a while back it seems for me this error showed up when the collector was unhealthy. Check all end points and sub endpoints for each vcenter.  I found a couple host end points stop working and i had to restart them

[AjayChananaVMwa · Accepted solution]

Hi Jason,

Instead of adding skyline group, please user service account directly to give permission on a service account.

[Monty0021]

I had tried it previously but I have reconfigured it and will give it 12 to 24 hrs to see if I get a different response. 

If this does not work then I would imagine I need to login to the OS of the Collector and see if I can capture the logs directly.

Jason

[AjayChananaVMwa]

Hi Jason,

Thank you for the update, You may log in to skyline Advisor and under logAssist Tab, you have the option to re-validate.

It will take only 10 minutes to get the permission validated.

[Monty0021]

I made the change yesterday and this am I rechecked it and it was able to successfully validate.

Jason