0 Replies Latest reply on Jan 17, 2020 6:23 AM by johnnyadavis02

    vRA 8.0 / vIDM - inconsistent results with authentication rules

    johnnyadavis02 Lurker

      In an environment where I have one rule that applies certificate (smart card) authentication first and  then applies Password authentication if the first method fails (or is not applicable), I get mixed results.


      Although the rule is applied to all network ranges to all users using a Web browser (and not just to certain groups), sometimes the login experience bypasses the certificate authentication and goes straight to the password authentication.


      I know I need to examine logs and gather some more information, such as specific browser and desktop data, but I am curious if anyone else here ever experienced a similar situation and can clue me in on any environment (OS, browser, etc) settings that impacted their experience