1 Reply Latest reply on Jan 14, 2020 10:20 AM by TheBobkin

    Vsan Configuration Options

    seamusobr1 Novice


      just wondering if somebody could help

      We have three vcenter's all in linked running vcenter version 6.5 u3

      We have vsan stretched clusters which all seem to be working ok


      However when I log into vcenter all the vsan configuration options have disappeared including the monitoring options so we cannot see the health tests

      I have logged in with both my own admin account and the admin sso account. The same thing is happening with my colleaugue

      All the appropriate services are running on the vcenters including the vcenter health service

      All the licensing and time sources appear ok

        • 1. Re: Vsan Configuration Options
          TheBobkin Virtuoso
          VMware EmployeesvExpert

          Hello Seamus,


          Small world that it is, I was just about to write a response to your question when a call came in to vSAN GSS and it was yourself!


          Posting how we fixed it here to benefit anyone else that finds this post while encountering something similar.


          So, in the vSphere Client multiple tabs relating to vSAN information were missing (vSAN Health, Performance, Disk Management etc.), these all rely on the vmware-vsan-health service running on the vCenter managing the cluster.

          In your case you noted that this was in an impaired state and you restarted this service - we validated that it was actually running in that we could see current vSAN Health query jobs returning output for the tests.

          This indicated that one of the services that vmware-vsan-health relies on to display data in the vSphere Client was impaired (e.g. vsphere-client service), simply stopping all vCenter services and restarting them resolved the issue - it is generally advised to do it this way if possible as then we can ensure services are restarted in the right order bearing in mind their dependencies etc. .