Work-space one Content corporate file server login error

[IbrahimElbanna]

Hi All,

     We are facing issue with network share repository with content gateway on both windows content locker application and Workspace one content.

     the repository appear on the application and when click on the share its request a credential after enter the credential its give the following error.

     There has been an error logging in.  Please verify Credentials.

inside the logs show the following:

2020-01-15 01:20:25:5298 Type: Informational Id: 100 'Message : 'ProgressShow Count got negative value.', Source : 'S:\agt23\WCL-WCLF60-JOB1\src\AW.CL\AW.CL\AW.CL.UWP\ViewModels\AppShellViewModel.cs', Method : 'ProgressShowCount', Line Number: 544'

2020-01-15 01:20:49:5359 Type: Informational Id: 100 'Message : '~~ Almost had a duplicate Authorization header! ~~', Source : 'S:\agt22\xml-data\build-dir\WWS-WS13-JOB1\src\Web\WebClient\ConsoleRequestSignerBase.cs', Method : 'Sign', Line Number: 609'

2020-01-15 01:20:50:3951 Type: Critical Id: 500 'App Message : '', Message : 'HTTP request failed: [Status - InternalServerError, Reason - Internal Server Error]' InnerException : '', StackTrace : '   at AirWatch.Web.ConsoleRequestSignerBase.ValidateHttpResponse(Web.Http.HttpResponseMessage response)

   at AW.ContentLocker!<BaseAddress>+0x1045b8b', Source : 'S:\agt22\xml-data\build-dir\WWS-WS13-JOB1\src\Web\WebClient\ConsoleWebClient.cs', Method : 'GetAsync', Line Number : 135'

2020-01-15 01:20:50:3951 Type: Critical Id: 500 'App Message : '', Message : 'HTTP request failed: [Status - InternalServerError, Reason - Internal Server Error]' InnerException : '', StackTrace : '   at AirWatch.Web.ConsoleRequestSignerBase.ValidateHttpResponse(Web.Http.HttpResponseMessage response)', Source : 'S:\agt22\xml-data\build-dir\WWS-WS13-JOB1\src\Web\WebClient\ConsoleRequestSignerBase.cs', Method : 'ValidateHttpResponse', Line Number : 367'

2020-01-15 01:20:50:3951 Type: Critical Id: 500 'App Message : '', Message : 'HTTP request failed: [Status - InternalServerError, Reason - Internal Server Error]' InnerException : '', StackTrace : '   at AirWatch.Web.ConsoleRequestSignerBase.ValidateHttpResponse(Web.Http.HttpResponseMessage response)

   at AW.ContentLocker!<BaseAddress>+0x1045eab

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

   at SharedLibrary!<BaseAddress>+0x4d7b80

   at SharedLibrary!<BaseAddress>+0x4d7b08

   at SharedLibrary!<BaseAddress>+0x4d7ac7

   at AW.ContentLocker!<BaseAddress>+0xf7aeba', Source : 'S:\agt23\WCL-WCLF60-JOB1\src\AW.Content.Framework\BasicAuthorization\BasicAuthorization.cs', Method : 'AuthenticateRepository', Line Number : 102'