3 Replies Latest reply on Jan 15, 2020 7:32 PM by Rajhere

    In-Progress snapshot from last month...

    Mozron Lurker

      Hi,

       

      Cant seem to find any documentation on this so i thought id post the question here.

       

      Only just noticed, one of the scheduled snapshots has been In-Progress for the last month. I've tried to delete it but without success. What's the safest way to stop and delete this. i know the root cause of the issue, which i have fixed but need to safely remove/delete this.

      running SRM version 6.5.1

      there are several other volumes being snapshot'd every couple of hours.

       

      Is it a simple case of ensuring no other snapshot is in-progress, restarting the SRM service on the SRM Server? and if that fails, any other suggestions?

       

      thank you

        • 1. Re: In-Progress snapshot from last month...
          rshenoy Enthusiast
          vExpert

          Hi Morzon,

          Do you see an active task running on vCenter task and events. Stating snapshot is in progress ?

           

          Regards

          Ritesh Shenoy

          • 2. Re: In-Progress snapshot from last month...
            Mozron Lurker

            Hey rshenoy, thank you for looking at this, I think this is more of a problem with the Storage then it is SRM. I've logged it with the storage support team as we recently did some firmware update....

             

            Nothing running in SRM to indicate a fault with it.

            • 3. Re: In-Progress snapshot from last month...
              Rajhere Enthusiast
              VMware Employees

              Hi you can log thru SSH to the ESxi host i which the VM is residing.

               

              then run the below command :

              #vim-cmd vimsvc\task_list

               

              this will show all the process running on the host,

              please locate the snapshot process in this list

              once you have the copy from "ha ...processid"

               

              then run.

              #vim-cmd vimsvc\task_info "ha ...processid"

               

              here you will see "progress" - this will show if the process is running or not

               

              if you do not see any process the snapshot is gone zombie - so you can kill it with the below command.

               

              #vim-cmd vimsvc\task_cancel "ha ...processid"

               

              later run

              /etc/init.d/hostd restart

              /etc/init.d/vpxa restart