We have the problem described here:
Line 7 states: Enter the user account listed in the vmdird-syslog.log file.
I am looking at the vmdird-syslog.log file and all I see are the following lines repeated over and over again:
2020-01-03T19:55:55.781554+00:00 info vmdird t@140571393914624: Bind failed () (9234)
2020-01-03T19:55:55.781635+00:00 err vmdird t@140571393914624: VmDirSendLdapResult: Request (Bind), Error (49), Message (), (0) socket ( 127.0.0.1:389<-127.0.0.1:40451)
2020-01-03T19:55:55.781722+00:00 err vmdird t@140571393914624: Bind Request Failed ( 127.0.0.1:389<-127.0.0.1:40451) error 49: Protocol version: 3, Bind DN: "cn=Vcenter.bemidji.k12.mn.us,ou=Domain Controllers,dc=
VCenter,dc=local", Method: Simple
Nowhere do I see a user account listed. From other articles describing how to reset the SSO password the "firstname.lastname@example.org" account is referenced, so I reset that account and followed the remaining instructions. Unfortunately, after a reboot I have the same issue.
I feel confident that this KB describes the issue we are having... I'm just not sure I am resetting the correct user account.