0 Replies Latest reply on Jan 3, 2020 12:11 PM by TAndrews13

    VCSA 6.0 Services not starting after file system fill.  SSO password reset assistance.

    TAndrews13 Lurker

      We have the problem described here:

       

      VMware Knowledge Base

       

      Line 7 states:  Enter the user account listed in the vmdird-syslog.log file.

       

      I am looking at the vmdird-syslog.log file and all I see are the following lines repeated over and over again:

       

      2020-01-03T19:55:55.781554+00:00 info vmdird  t@140571393914624: Bind failed () (9234)

      2020-01-03T19:55:55.781635+00:00 err vmdird  t@140571393914624: VmDirSendLdapResult: Request (Bind), Error (49), Message (), (0) socket ([17] 127.0.0.1:389<-127.0.0.1:40451)

      2020-01-03T19:55:55.781722+00:00 err vmdird  t@140571393914624: Bind Request Failed ([17] 127.0.0.1:389<-127.0.0.1:40451) error 49: Protocol version: 3, Bind DN: "cn=Vcenter.bemidji.k12.mn.us,ou=Domain Controllers,dc=

      VCenter,dc=local", Method: Simple

       

      Nowhere do I see a user account listed.  From other articles describing how to reset the SSO password the "administrator@vsphere.local" account is referenced, so I reset that account and followed the remaining instructions.  Unfortunately, after a reboot I have the same issue.

       

      I feel confident that this KB describes the issue we are having... I'm just not sure I am resetting the correct user account. 

       

      Thoughts?