0 Replies Latest reply on Dec 16, 2019 12:52 PM by ChooseFreewill

    vCSA 6.5 Backup Failed - required services are not up perfcharts

    ChooseFreewill Lurker

      I am working on upgrade from 6.5 to 6.7.

       

      I am having difficulty backing my 6.5 VCenter. I perform BACKUP from the vCenter Server Appliance page. I connect to an FTPs server per the GUI driven interface.

       

      After connecting i get an error ""Invalid vCenter Server Status: All required services are not up. Perfcharts"

       

      I tried starting the service with # Service-control --start vmware-perfcharts, and I get back "an error occured while starting service"

       

      I did some research and fond something which indicated that perfcharts requires IPv6 before it will start.

       

      From the vCenter Server Appliance I selected -> Networking ->enable IPv6 -> "obtain IPv6 settings automatically through router advertisement"

       

      This had no effect. I need some help troubleshooting this... my upgrade is stuck because I cannot get this backup completed.

       

      Any help would be greatly appreciated.