0 Replies Latest reply on Nov 17, 2019 6:21 AM by joserodger

    VMWare Workstation 12.5 instllation Failed to install USB inf file

    joserodger Lurker

      VMWare Workstation 12.5 was working fine on Windows 10 until at some point update.  It came back with a

       

      VMInstallUSB

      Failed to install USB inf file

       

      The installation log in C:\ProgramData\VMware\logs shows this

       

      2019-11-17 08:52:07| inst-build-4352448| I1: VNL_InstallVmusb: installing USB inf: 'C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf'

      2019-11-17 08:52:07| inst-build-4352448| E1: VNLInstallInfW2K: inf file copy failed: 0x00000005

       

      Afterwards, Workstation 12.5 stop working.

       

      I've tried to uninstall & reinstall.  In between many manual cleanup (USB INF failure during install ) & reboots.  Nothing works.  It was working fine before so I'm at my wits end as why a re-installation failed.

       

      Any advise