vCenter Converter Standalone 6.2.0 missing useSudo flag

[TangyTangerine]

Greetings,

VMware vCenter Converter Standalone Standalone 6.2.0 software requires modification of the converter-agent.xml file in order to convert Ubuntu VMs as seen here on the KB1008164:

VMware Knowledge Base

My question and issue is that this same software that I have installed, there is no such useSudo flag at all on my converter-agent.xml file, and I have recently installed the program, no one else has modified the file, is the knowledge base file outdated? What am I missing? I am kindly requesting assistance. Thank you.

Best,

TT

[SupreetK]

Hello TT,

The configuration is present in the converter-worker.xml and is set to auto. Can you just change this and let us know if it works?

      -->

      <useSudo>auto</useSudo>

      <!--

-Supreet

[scott28tt]

Moderator: Moved to Converter Standalone

[TangyTangerine]

After editing the worker file, and changing it to false, i received the same error:

Unable to query the live Linux source machine. Make sure that you can run sudo without entering a password when logged in to the source machine over SHH as 'administrator'.

I also tried changing it to true if it would work that way but I received the same issue.

[POCEH]

The useSudo flag is located in converter-worker.xml not in the converter-agent.xml, also it is present so search it before change.

If you installed only agent, then you'll need to install other part of Converter, preferably full Converter.

HTH

[TangyTangerine]

Hello POCEH,

Thank you for your reply.

Yes, there is a useSudo flag on converter-worker.xml, by default it's on auto. I had it set to true, no success I had it set to false, and no success, as stated on my previous post.

Should I be concerned that the flag is missing on converter-agent.xml?

When I installed the software it comes with the converter-agent.xml, converter-server.xml, and converter-worker.xml, plus additional folders.

Could you clarify on installing other parts of converter? Am I missing additional software in order to clone a Ubuntu VM?

Thanks.

[patanassov]

Did you restart worker service after changing the flag? Changing settings in the config xml take effect after restarting the respective service.

[TangyTangerine · Accepted solution]

I shut down the vm and made a clone offline that way with the converter. That seemed to do it.