VMware Horizon Community
phibetasigms
Contributor
Contributor

Logging off a previous session*

Author : jacquiew

URL : http:////docs.vmware.com/en/VMware-Horizon-Client-for-Windows/4.0/com.vmware.horizon.windows-client-...

Topic Name : Log Off or Disconnect

Publication Name : Using VMware Horizon Client for Windows

Product/Version : VMware Horizon Client for Windows/4.0

Question :

I am unable to  log into my VMware Horizon Client, keep getting the message"The view agent reports that this desktop is currently logging off a  previous session. "Please try again later". Please help me with this issue. VMware Horizon Client Version 3.4.0 build-27669709.

0 Kudos
2 Replies
larstr
Champion
Champion

jacquiew,

Please log into horizon admin and check thet status of your previous session. It's probably stuck while logging off the previous session. You can normally resolve this issue by rebooting the affected VM.

Lars

Mickeybyte2
Hot Shot
Hot Shot

Hi,

If you can't find any active sessions on the Horizon Administrator/Console, also check the latest events for that session/user and check what the latest desktop was the user was logged on to. Restart that vm (or if that also doesn't work, try to reset it)

Michiel.

Regards, Michiel.