1 Reply Latest reply on Oct 25, 2019 8:45 AM by mcannella7

    O365 Outlook and Horizon View/UEM

    mcannella7 Novice

      Looking to see if anyone has hit this issue before:

       

      1.  We are running Horizon 7.10 with Instant Clones on VSAN

      2.  We are using GPO and UEM to do profile MGMT

      3.  We use AAD-Connect to sync to O365 Cloud

      4.  UEM is 9.5

       

      All of our office products are registering fine except for outlook.  Everytime a users logs in it is asking for credentials.  Any thoughts:  Here is what we are capturing in UEM

      All mapping are working correctly including the OST and tokens.  Below is outlook.ini and sharedsettings.ini

       

       

       

      Outlook.ini

      [IncludeRegistryTrees]

      HKCU\Software\Microsoft\Office\16.0\Common

      HKCU\Software\Microsoft\Office\16.0\FirstRun

      HKCU\Software\Microsoft\Office\16.0\Registration

      HKCU\Software\Microsoft\Office\16.0\User Settings

      HKCU\Software\Microsoft\Office\Common

      HKCU\Software\Microsoft\Shared Tools\Proofing Tools

      HKCU\Software\Microsoft\VBA

      HKCU\Software\Microsoft\Internet Explorer\IntelliForms

      HKCU\Software\Microsoft\Office\16.0\MAPI

      HKCU\Software\Microsoft\Office\16.0\Outlook

      HKCU\Software\Microsoft\Office\Outlook

      HKCU\Software\Microsoft\Office\IdentityCRL

      HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles

      HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\TokenBroker

       

      [IncludeIndividualRegistryValues]

      HKCU\Software\Microsoft\Exchange\Client\Options\PickLogonProfile

       

      [ExcludeRegistryTrees]

      HKCU\Software\Microsoft\Office\Common\ClientTelemetry

      HKCU\Software\Microsoft\Office\16.0\Common\Identity\DocToIdMapping

      HKCU\Software\Microsoft\Office\16.0\Common\Identity\Identities

      HKCU\Software\Microsoft\Office\16.0\Common\Identity\IdToAuthorityUrlMapping

      HKCU\Software\Microsoft\Office\16.0\Common\Identity\Profiles

       

      [IncludeFolderTrees]

      <AppData>\Microsoft\Outlook

      <AppData>\Microsoft\Signatures

      <LocalAppData>\Microsoft\Outlook

      <AppData>\Microsoft\AddIns

      <AppData>\Microsoft\Bibliography

      <AppData>\Microsoft\Office

      <AppData>\Microsoft\Proof

      <AppData>\Microsoft\Spelling

      <AppData>\Microsoft\UProof

      <AppData>\Microsoft\Templates

      <AppData>\Microsoft\Credentials

      <LocalAppData>\Microsoft\Office

      <LocalAppData>\Microsoft\TokenBroker

      <AppData>\Microsoft\Templates

       

      [IncludeFiles]

      <LocalAppData>\Microsoft\Office\olkaddritem.officeUI

      <LocalAppData>\Microsoft\Office\olkapptitem.officeUI

      <LocalAppData>\Microsoft\Office\olkdlstitem.officeUI

      <LocalAppData>\Microsoft\Office\olkexplorer.officeUI

      <LocalAppData>\Microsoft\Office\olklogitem.officeUI

      <LocalAppData>\Microsoft\Office\olkmailitem.officeUI

      <LocalAppData>\Microsoft\Office\olkmailread.officeUI

      <LocalAppData>\Microsoft\Office\olkmmsedit.officeUI

      <LocalAppData>\Microsoft\Office\olkmmsread.officeUI

      <LocalAppData>\Microsoft\Office\olkmreqread.officeUI

      <LocalAppData>\Microsoft\Office\olkmreqsend.officeUI

      <LocalAppData>\Microsoft\Office\olkpostitem.officeUI

      <LocalAppData>\Microsoft\Office\olkpostread.officeUI

      <LocalAppData>\Microsoft\Office\olkreportitem.officeUI

      <LocalAppData>\Microsoft\Office\olkresenditem.officeUI

      <LocalAppData>\Microsoft\Office\olkrespcounter.officeUI

      <LocalAppData>\Microsoft\Office\olkresponseread.officeUI

      <LocalAppData>\Microsoft\Office\olkresponsesend.officeUI

      <LocalAppData>\Microsoft\Office\olkrssitem.officeUI

      <LocalAppData>\Microsoft\Office\olkshareitem.officeUI

      <LocalAppData>\Microsoft\Office\olkshareread.officeUI

      <LocalAppData>\Microsoft\Office\olksmsedit.officeUI

      <LocalAppData>\Microsoft\Office\olksmsread.officeUI

      <LocalAppData>\Microsoft\Office\olktaskitem.officeUI

       

       

      Shared setting.ini

       

      # This Flex config file references a built-in Microsoft Office 2016 application template.

       

      # A condition is configured (on the Conditions tab) to make sure this config file is only

      # processed when logging on and off on a machine where Office 2016 is installed in the default

      # installation directory.

       

      [IncludeRegistryTrees]

      HKCU\Software\Microsoft\Office\16.0\Common

      HKCU\Software\Microsoft\Office\16.0\FirstRun

      HKCU\Software\Microsoft\Office\16.0\Microsoft Office 2016

      HKCU\Software\Microsoft\Office\16.0\Registration

      HKCU\Software\Microsoft\Office\16.0\User Settings

      HKCU\Software\Microsoft\Office\Common

      HKCU\Software\Microsoft\Shared Tools\Proofing Tools

      HKCU\Software\Microsoft\VBA

       

      [IncludeFolderTrees]

      <AppData>\Microsoft\AddIns

      <AppData>\Microsoft\Bibliography

      <AppData>\Microsoft\Office

      <AppData>\Microsoft\Proof

      <AppData>\Microsoft\Spelling

      <AppData>\Microsoft\Templates

      <AppData>\Microsoft\UProof

      <LocalAppData>\Microsoft\Office\ONetConfig

       

      [ExcludeFolderTrees]

      <AppData>\Microsoft\Templates\LiveContent