Hello to all
I'm trying to setup a Skyline collector. At the step where I must add a vcenter server, after i fill all necessary info (vceneter address etc.), when I click ADD I get the following error
I googled around and I found some workarounds (like rebooting Collector appliance etc.) but nothing worked for me.
Any Ideas?
Thanks a lot
Hello Ody42,
Welcome to Skyline Community!
The error you recived occurs if the Skyline collector is not able to connect with SSO, it could be due to custom SSO configuration. It could be either an external PSC or an custom domain(other than vsphere.local).
Enable Custom SSO configuration on the wizard, the following documentation should help you with filling in the details:
Did you already try a different browser? What java version are you running?
Hello Ody42,
Welcome to Skyline Community!
The error you recived occurs if the Skyline collector is not able to connect with SSO, it could be due to custom SSO configuration. It could be either an external PSC or an custom domain(other than vsphere.local).
Enable Custom SSO configuration on the wizard, the following documentation should help you with filling in the details:
Hello again
After your help from , I was able to login and start the collector.
Everything looks running now
However, in Skyline Advisor page the collector appears as inactive and In don;t get any information, even regarding inventory
Should I perform any additional actions?
Best regards
Hi Ody42,
No additional steps are required. Usually, it takes up to 48 hours before we can see the proactive findings and recommendations.
Thanks a lot
I'll be waiting
Hello again
Today I can see the results of the scan and the reporter
I will close the case now
Thank you very much for the support