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abuzzi
Enthusiast
Enthusiast

Esxi6.7: Intel X520 - ixgben Down/Down

Hello,

we have some Cisco servers equipped with Intel X520-DA2 card.

As you can see below the very same server running ESXi 6.5 see the 2x 10GB links active (Up) but as soon as the ESXi get updated to 6.7 the ports get marked as Down.

Interestingly the activity leds still blink and the switch side still see the connection UP/UP.

From google search I found that only selected SFP seems to be officially supported yet we had connectivity UP when running 6.5.

Does anyone faced any similiar issue already (and possibly find a workaround to it?) ?

Thx,

A.

Server model: UCSC-C220-M3L

NIC card: Intel X520-DA2 10 Gbps 2 port NIC

NIC card cable: Cisco SFP-H10GB-CU3M

--- 6.5 ---

[root@esxi165:~] vmware -v

VMware ESXi 6.5.0 build-8294253

[root@esxi165:~]

[root@esxi165:~] esxcli network nic list

Name    PCI Device    Driver  Admin Status  Link Status  Speed  Duplex  MAC Address         MTU  Description

------  ------------  ------  ------------  -----------  -----  ------  -----------------  ----  ----------------------------------------------------------------

vmnic0  0000:01:00.0  igbn    Up            Up            1000  Full    88:5a:92:88:35:8e  1500  Intel Corporation I350 Gigabit Network Connection

vmnic1  0000:01:00.1  igbn    Up            Up            1000  Full    88:5a:92:88:35:8f  1500  Intel Corporation I350 Gigabit Network Connection

vmnic2  0000:82:00.0  ixgbe   Up            Up           10000  Full    90:e2:ba:6d:48:7c  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

vmnic3  0000:82:00.1  ixgbe   Up            Up           10000  Full    90:e2:ba:6d:48:7d  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

[root@esxi165:~]

[root@esxi165:~] esxcli software vib list | grep ixgbe

ixgben                         1.4.1-12vmw.650.2.50.8294253          VMW     VMwareCertified   2019-10-15

net-ixgbe                      3.7.13.7.14iov-20vmw.650.0.0.4564106  VMW     VMwareCertified   2019-10-15

[root@esxi165:~]

--- 6.7 (1) ---

[root@esxi165:~] vmware -v

VMware ESXi 6.7.0 build-13004448

[root@esxi165:~] esxcli network nic list

Name    PCI Device    Driver  Admin Status  Link Status  Speed  Duplex  MAC Address         MTU  Description

------  ------------  ------  ------------  -----------  -----  ------  -----------------  ----  ----------------------------------------------------------------

vmnic0  0000:01:00.0  igbn    Up            Up            1000  Full    88:5a:92:88:35:8e  9000  Intel Corporation I350 Gigabit Network Connection

vmnic1  0000:01:00.1  igbn    Up            Up            1000  Full    88:5a:92:88:35:8f  1500  Intel Corporation I350 Gigabit Network Connection

vmnic2  0000:82:00.0  ixgben  Down          Down             0  Half    90:e2:ba:6d:48:7c  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

vmnic3  0000:82:00.1  ixgben  Down          Down             0  Half    90:e2:ba:6d:48:7d  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

[root@esxi165:~]

[root@esxi165:~] esxcli software vib list | grep ixgbe

ixgben                         1.4.1-16vmw.670.1.28.10302608         VMW     VMwareCertified   2019-10-15

net-ixgbe                      3.7.13.7.14iov-20vmw.670.0.0.8169922  VMW     VMwareCertified   2019-10-15

[root@esxi165:~]

--- 6.7 (2) ---

[root@esxi165:~] vmware -v

VMware ESXi 6.7.0 build-14320388

[root@esxi165:~] esxcli network nic list

Name    PCI Device    Driver  Admin Status  Link Status  Speed  Duplex  MAC Address         MTU  Description

------  ------------  ------  ------------  -----------  -----  ------  -----------------  ----  ----------------------------------------------------------------

vmnic0  0000:01:00.0  igbn    Up            Up            1000  Full    88:5a:92:88:35:8e  9000  Intel Corporation I350 Gigabit Network Connection

vmnic1  0000:01:00.1  igbn    Up            Up            1000  Full    88:5a:92:88:35:8f  1500  Intel Corporation I350 Gigabit Network Connection

vmnic2  0000:82:00.0  ixgben  Down          Down             0  Half    90:e2:ba:6d:48:7c  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

vmnic3  0000:82:00.1  ixgben  Down          Down             0  Half    90:e2:ba:6d:48:7d  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

[root@esxi165:~]

[root@esxi165:~] esxcli software vib list | grep ixgbe

ixgben                         1.7.1.16-1vmw.670.3.73.14320388       VMW     VMwareCertified   2019-10-15

net-ixgbe                      3.7.13.7.14iov-20vmw.670.0.0.8169922  VMW     VMwareCertified   2019-10-15

[root@esxi165:~]

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2 Replies
abuzzi
Enthusiast
Enthusiast

anyone knows how to force esxi6.7 to keep backward compatibility as it does with 6.5 ?

Thank you,

Andrea

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tayfundeger
Hot Shot
Hot Shot

Hi,

For your information, I add the following links.

VMware Knowledge Base

VMware Knowledge Base

You did not specify the firmware version. Can you do the firmware update? Such problems can sometimes be caused by firmware.

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