Seagate Expansion Portable STEA5000402 is not recognized by usb driver

[storm_999_]

when I connect Seagate STEA5000402 to vmware (windows10x64 fully updated)
via usb 2.0: I am having  "code 43 usb device isnt recognized by usb driver"

via usb 3.0: Device behaves like its continuously being plugged and pulled without any error.

several times i deleted usb controller of virtual machine and added a new one, also deleted usb drivers and let windows to install them, moreover searched windows update for a better driver, but nothing helped.

PS: Device is running normal on host win10x64 also virtualbox win10x64.

PS2: Another usb harddrive is running on guest through usb 3 without any problem.

[scott28tt]

Which VMware product are you using?

[storm_999_]

vmware workstation 15.5

[storm_999_]

I installed another copy of windows10x64 build 1903 during seagate disk is connected to new virtual machine.

but again I ended up with "usb 3.0 port doesnt recognise device, code 43" bla bla

[sjesse]

This should get moved to the vmware workstation community.

[storm_999_]

hasnt anyone got any idea?
At least what is certain source of issue?

Vmware? Driver of device? Windows' usb hub driver?

[storm_999_ · Accepted solution]

seems, reason of issue is UEFI bios of vmware. I installed another copy of windows10 with legacy bios and usb disk works...