vRA ServiceNow (SNOW) Integration

[RomanKn]

Hi,

We use Snow and we are looking for a solution to publish a self-service portal.

Summary from the requirements:
- Create VMs
- Create Snapshots / Delete Snapshots automaticly after x days

- Console Access to VM (Somehow permission must be given)

- etc.

I'm also interested:

Can other things be published in the catalog via vRA? (As example a Powershell Script which is then executed on a Windows server via vRA)

Basically I'm looking for a portal where users can manage their own VMs.

And we have other small services which we can publish (create backup, enable VM maintenance mode, etc.)

How do you do that?

[daphnissov]

Does it all right here:  ServiceNow CMDB

[qc4vmware]

I think this might be what you are looking for Introducing the vRealize Automation ITSM Plugin for ServiceNow v7.6 - VMware Cloud Management ?  If you are looking to just add items to your ServiceNow catalog from vRA you can easily hook those into ServiceNow using some combination of the REST plugin managing the ServiceNow api and ServiceNow communicating to vRA via the vRA api.

It sounds like there are also some other options like the SovLabs product already mentioned.

Good luck!

Paul

[RomanKn]

Thanks daphnissov and qc4vmware for the answers.

I'm sorry, I haven't reported in a long time and thanked you.

A lot has happened in the meantime and vRA 8 has been released.

Do you already have experience with this? Do the plugins work?