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Skyline collector adding vcenter getting error "Certificate validation timed out."

Actual error is...

“There was an error while trying to add your vCenter:

"Certificate validation timed out."

Please try a different configuration.”

The vCenter server I am trying to add is a Windows server and has the embedded PSC.

vCenter Version 6.0.0 9313458.

Any ideas?

I'm new to Skyline so pardon my ignorance.

(◔/‿\◔)

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ashwin_prakash
VMware Employee
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Hello,

Welcome to Skyline communities.

As per the error that you have shared, We understand that Skyline is not able to receive the certificate from vCenter.

1. Make sure the ports (443 and 7444) are open and connectable between vCenter/Hosts and Skyline on the network.

2. If there is a firewall make sure there is no SSL filtering for Skyline

3. You could try to connect with vCenter using the curl command below, Open the console of Skyline VM

     curl -v https://vcenterfqdn:443

     curl -v https://vcenterfqdn:7444

4. You could also check on which port vCenter is configured from the file vpxd.cfg

C😕ProgramData\VMware\vCenterServer\cfg\vmware-vpx.

Sincerely,
Ashwin Prakash
Skyline Support Moderator

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ashwin_prakash
VMware Employee
VMware Employee
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Hello,

Welcome to Skyline communities.

As per the error that you have shared, We understand that Skyline is not able to receive the certificate from vCenter.

1. Make sure the ports (443 and 7444) are open and connectable between vCenter/Hosts and Skyline on the network.

2. If there is a firewall make sure there is no SSL filtering for Skyline

3. You could try to connect with vCenter using the curl command below, Open the console of Skyline VM

     curl -v https://vcenterfqdn:443

     curl -v https://vcenterfqdn:7444

4. You could also check on which port vCenter is configured from the file vpxd.cfg

C😕ProgramData\VMware\vCenterServer\cfg\vmware-vpx.

Sincerely,
Ashwin Prakash
Skyline Support Moderator
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Yup, that was it!

Thanks a bunch!

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