Make sure you check the checksum of the downloaded file... I dunno why but I seem to have the most difficult time getting these hotfixes to download correctly. I had to download HF8 4 times before I got one where the checksum was correct. Prior to checking this I had all sorts of strange errors going on.
Thanks for the suggestion. I actually did review the checksum on my two downloads. The first one I used did have an incorrect checksum. The second one was correct. What's interesting is both failed at the same point. It allowed the upgrade of the management agents but then failed at the same point.
Finally got this to update successfully.
I did have to step through the troubleshooting steps of manually installing the management agent and set "IsApplied" to True as documented in the KB article.
The one thing that probably made the difference was - even though the previous download checksum matched, I downloaded the update again - which is when it worked.
Same problem here.............
- Checksum ok.
Prerequisites done :
- Ensure at least 1024 MB free on 'C:\' for each IaaS node.
- etc/host : 127.0.0.1 FQDN_HOSTNAME_OF_NODE localhost
- HDD Space > 16GB on the appliance.
- /opt/vmware/share/htdocs/service/hotfix/scripts/hotfix.sh enable
- sed -i 's/false/true/g' /usr/lib/vcac/patches/repo/contents/vRA-patch/self-patch.json
We have only one error in the : /var/log/vmware/vcac/vcac-config.log
Any help is appreciated
Folks, for hot fix installation issues you really need to open support requests with VMware as these procedures are not documented elsewhere.