VMware Cloud Community
Nitin2019
Contributor
Contributor

At Stage-1 RPM installation stuck at 80% during install the VCSA 6.7 ??

Hello experts,

I am new on VMware and faced this issue from last 1 week, search a lot from google but did not get any solution. I checked my DNS and RDNS everything is fine.During up-gradation time I faced this same error but now I am trying to install new one but facing same error. I am installing the VCSA 6.7 on my ESXI but during stage-1 RPM installation stuck at 80% ?

After 2-3 hours I received the error from log file :

2019-09-11T15:45:19.937Z - info: Xml output from ovftool: <data><ManifestValidate valid="true"/></data>

2019-09-11T15:45:19.937Z - info: Cancelling timeout due to completion

2019-09-11T15:45:19.937Z - info: Progress Controller: Deployment completed

2019-09-11T15:45:19.937Z - info: Progress Controller: Final Result: {"items":["RESULT","+ SUCCESS"],"complete":true,"vmRef":"17"}

2019-09-11T15:45:19.937Z - info: Progress Controller: IP : undefined

2019-09-11T15:45:19.937Z - info: Progress Controller: VM Ref: 17

2019-09-11T15:45:19.938Z - info: <PERFORMANCE>:APPLIANCE_DEPLOYMENT:776:seconds

2019-09-11T15:45:19.938Z - info: rpmInstallProgress: hostIp=172.29.1.107, guestVmId=17, guestUser=root

2019-09-11T15:45:19.938Z - debug: rpmInitialDelay: 120000

2019-09-11T15:45:19.938Z - debug: pollRpmInstallProgress loop: delay=10000, maxLoop=720

2019-09-11T15:45:19.945Z - info: ovfProcess child process exited with code 0

2019-09-11T15:45:23.382Z - debug: Updated current session with lstActTm Wed Sep 11 2019 04:43:30 GMT-0700 (Pacific Daylight Time)

2019-09-11T15:47:19.988Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:19.988Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:19.988Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:19.988Z - debug: [1]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:29.966Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:29.966Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:29.966Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:29.966Z - debug: [2]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:39.964Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:39.964Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:39.964Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:39.964Z - debug: [3]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:49.975Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:49.975Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:49.975Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:49.975Z - debug: [4]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:59.971Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

2019-09-11T15:47:59.971Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Current license or ESXi version prohibits execution of the requested operation.

I searched this error from google, most of people suggest the cause of this error is trial version. My ESXi  is never expired.I have applied the license key.My ESXi version is 6.5.0 update 1.

In 2nd case is without complete the stage-1 when I opened the local domain which I gave (FDQN)  mydomainname.local:5480 in the browser its open and shown the stage-2 after that I tried to installed stage-2 it is successfully installed now I am confusing something is missing because stage-1 stuck at RPM installation 80% and stage-2 installed successfully.

Please help me on this scenario.

Thanks in advance.

Nitin kaundal

Message was edited by: Nitin Kaundal

5 Replies
Biemer
Enthusiast
Enthusiast

Hi,

What is the license version of the ESXi (Essentiels - Standard - Enterprise Plus) ? and which version of VCSA are you deploying?

Karl

Consider marking this response as "Correct" or "Helpful" if you think my response helped you in any way.
Nitin2019
Contributor
Contributor

Thanks for reply Biemer.

License version : Product VMware vCenter Server 6 Essentials (Instances)

VCSA version : VCenter 6.7.0u3 appliance

ESXi version : 6.5.0

0 Kudos
Biemer
Enthusiast
Enthusiast

Hi Nitin,

The error log indicate that the issue lies with the ESXi license.

So check the license of the ESXi that you have, https://kb.vmware.com/s/article/2108170 , because free license also never expire.

Karl

Consider marking this response as "Correct" or "Helpful" if you think my response helped you in any way.
0 Kudos
mbagmeijer
Contributor
Contributor

LS,

What worked for me after multiple failing installations, from OSX and Windows machines, where the installation of the Vcenter Server Virtual Appliance (6.7 version )stuck at 80 percent.

You can install the Vmware Vcenter server, without a DNS server running.

- Copy the installer  ISO to a (windows) Virtual Machine, that already runs on the VM host server, that also will host the Vcenter Server (6.7 version in my case).

- Make sure the NTP service on that host is configured and started.

- Run the installer from that (windows) Virtual Machine on the VM host server.

- During the setup: For the FQDN fill the same IP as your Gateway (so you don't need to have a DNS service running)

- For the rest follow the steps you find here:

https://www.tech-coffee.net/step-by-step-deploy-vcenter-server-appliance-vcsa-6-5/

Best Regards,

Manus Bagmeijer

mperu99
Contributor
Contributor

The rest is SHAIL , this is why its important to actually put the steps NOT A LINK.. the link is dead. so now we cannot follow the rest of the steps.