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gw1
Contributor
Contributor

Error: Unable do tecode JPEG data

We've moved two VM's (same hardware same software - Windows 7 as OS) from one esx server to another.

We access those VM from VM Workstation Pro's.

Since we moved those VM's we receive on one of those machines daily this error.

errorvm.png

Any advice?

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2 Replies
ilaizen
Contributor
Contributor

I get a similar error when trying to create a Shared VM.

On the example of windows - I see how it loads with four moving squares, but by the time the window for entering user credentials is displayed, I get the following error

image.png

I think this happens when the image resolution is switched.

most likely after these lines in the log:

2020-07-04T19:00:30.728+06:00| svga| I125: VNCENCODE 6 VNCEncode: VNCEncode_ServerSetTopology - original root: (0, 0) size: (1400, 1050)

2020-07-04T19:00:30.728+06:00| svga| I125: VNCENCODE 6 VNCEncode: screen: 0 BoundingBox: (1400x1050) Screen (1400x1050) @ (0,0) bytesPerLine: 5600

2020-07-04T19:00:30.728+06:00| mks| I125: JPEG quality levels (min, mid, max). Input: (25, 35, 90) Clamped: (25, 35, 90)

2020-07-04T19:00:30.728+06:00| mks| I125: VNCRegionEncoder_Create: region encoder adaptive. Screen 0/1 @ Resolution: 1400 x 1050

I tried with linux and windows guests

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ilaizen
Contributor
Contributor

I see that codecs are may be different (VMware Blast Extreme Optimization Guide | VMware )

Perhaps there are some config parameters for overriding the type of stream compression?

Screenshot from 2020-07-04 20-14-43.png

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