2 Replies Latest reply on Aug 9, 2019 4:12 AM by socbizkaia

    false memory error in latest ESXi 6.5

    socbizkaia Novice

      Hello,

       

      I recently updated ESXi 6.5 servers to the latest version (VMware ESXi, 6.5.0, 13932383) and all of our old HPE ProLiant BL460c G6 (6 servers) began to raise alarms of "memory error". All of them raised the same hardware alarm:

       

       

      It is a false alarm because I connected to the iLO2 of the six severs and I verified there is no hardware alarm in iLO2.

       

      So,

      - Are you aware of any bug like this one?

      - How could proceed to discard this alarm? (I can acknowledge it but I force to "green", it appears again)

       

      Best regards,

       

      Christian

        • 1. Re: false memory error in latest ESXi 6.5
          MartinGustafsson Hot Shot
          vExpertVMware Employees

          ESXi 6.5 is not supported on HPE Proliant BL460c G6. The latest version of ESXi supported on BL460c G6 is 5.5U3.

          You can try and update the firmware and iLO on the server.

           

          Are you using the HP ISO which includes HP agents/drivers? It might be worth updating/downgrading those.

          • 2. Re: false memory error in latest ESXi 6.5
            socbizkaia Novice

            Yes, I know they are not officially supported by VMware however they worked right with the version VMware ESXi, 6.5.0, 13635690 (6.5U2) and last update to 6.5U3 13932383 produced the false alarm. If the only problem that appears is this false alarm, I don't want to rollback to the previous version because in the cluster we have more modern and supported-hardware without errors and I would like to mantain the same version in all the ESXi servers that make the cluster.

             

            For these old servers, we use the official image of VMware instead of HPE custom image because the last one raised errors when we tried with these servers. I found minor updates of iLO2, so I will try to update iLO2 and check if the alarm disappear.

             

            We plan to replace this old servers with new ones at the end of the year but in the meantime I need to mantain them to provide more power to the cluster...

             

            Thanks!

             

            Christian