2 Replies Latest reply on Aug 13, 2019 7:36 PM by niceguy001

    connection server 7.7 session timed out so quick?

    niceguy001 Novice

      the messages is shown in figure below

      I had deployed the view 7.7 connection server for several times, however, this issue can't be solved.

      everytime when i login to the connection server webpage using administrator credential, the session quickly timed out within a few seconds or a few minutes no matter which browser i use.

       

      I did extend the session timeout time to 300 minutes and enabled auto update in the "global settings"(as shown below) but the session still timed out within a few seconds(or a few minutes) after login.

      this is weird and I couldn't find solution on KB.

      is this problem due to active directory? does anyone have this trouble?