3 Replies Latest reply on Aug 13, 2019 10:45 AM by Douglas42Adams

    UEM and USB Personal Printers .

    Douglas42Adams Novice

      Just curious what everyone thinks is the best approach for USB personal printers .

       

      I am capturing the following (below) under Window Settings - network printers :

       

      We are using instant clones . We have users that have USB connected non networked printers .

       

      Any idea if there is anything in UEM i need to set to capture those ?

      ( we are using Zero Clients - Windows desktops running the client appear ok )

       

      they work on the 1st reboot.. but successive reboots ( i.e. the instant Clone refreshed ) - the printers stop working .

      Unplugging the printer and plugging it back in seems to work . ( thus it sounds like UEM ) .

       

      Am i capturing pretty much all i need below ?.. think this is more of an instant clone / horizon question ( wasnt 100% sure ).

       

      Are most people putting all the personal printers on the gold image ?

       

      thanks much .

       

      [IncludeRegistryTrees]

      HKCU\Printers

      HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices

      HKCU\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts

       

      [IncludeIndividualRegistryValues]

      HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Device

      HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\UserSelectedDefault