2 Replies Latest reply on Aug 14, 2019 4:34 PM by Dempseyy93

    Outlook PDF Previewer disabled

    Dempseyy93 Novice

      We've been experiencing issues with Outlook 2016 and its previewer option for PDF documents.

       

      It claims that it is disabled, despite performing every possible fix across forums and adobe support pages.

      The weird part is that it functions after opening Adobe Acrobat Reader from the desktop, then reattempting to open the previewer in Outlook.

       

      This sticks out to us as a registry issue, but we can't for the life of us find the correct hive for UEM to capture.

       

      Has anyone experienced similar issues with the Outlook previewer?

       

      Details below:

      UEM 9.8

      App Volumes 2.16

      Windows 10 1709

      Office 2016 (installed in the image)

       

       

      Cheers,

      Matt