2 Replies Latest reply on Jul 23, 2019 7:46 AM by AdolfoGonzalez

    Customes Skyline admin replacement. Deregistering/Registering Skyline appliance?

    AdolfoGonzalez Lurker

      Hello team,


      At a customer DC, the person who deployed Skyline left the company and a new admin took his place. However, when the new admin logs into Skyline Advisor through his My VMware account, he sees nothing. Seems the former admin created an organization in which the new admin is not a member of.


      Is there some way to include him into the organization where Skyline was registered without having access to the My VMware account of the former admin?


      Just making sure there is not an easier option. The alternative I have thought of is to deregister the appliance and to start the config process all over.

      The new admin has access the the Skyline collector appliance.