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The best option would be to deregister the collector appliance and register with a new organization.
• Open the console of the collector.
• Delete the configuration files “rm /usr/local/skyline/ccf/config/generated/*.json”.
• Reboot the appliance.
• Go to getting started link https://skyline.vmware.com/get-started/
• Create a new organization with the correct name.
• Create a registration token.
• Register the collector with the token.
To remove the old organization please fill the below form.
In case you require to recover collector password, please follow the below article.
Thanks so much, AjayChananaVmware.
I'll guide the customer through this process.