VMware Horizon Community
rapala15
Contributor
Contributor

Printers Disappear After Logoff

I have a working windows 7 environment with persona management to redirect my user folders. I add my printers to the golden image, and then after a snapshot I can add them to a user. User logs off, they stay networked the next time the user logs back on.

However

I am doing the exact same thing with our new Windows 10 environment and it isn't working. All our files show up fine, but printers must be added every time. it only adds printers installed on the local host. Tried both 1809 and 1903. View agent 7.8 and 7.9. Also tried recreating a user from scratch.

Any ideas?

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abhiray92
Contributor
Contributor

I had a similar problem on Windows Server 2012 R2, try this link. It solved my issue though - 

 

https://support.citrix.com/article/CTX279483

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