3 Replies Latest reply on Jul 19, 2019 4:09 AM by clouddstarr

    vROPS Nvidia GPU Adapter not collecting DATA / ERROR java.lang.IndexOutOfBoundsException

    clouddstarr Lurker

      Hello Community,

       

      I'm having trouble with the NVIDIA GPU Adapter not collecting/showing Data for the NVIDIA GPU Dashboards.

      Screenshot 2019-07-15 at 12.58.08.png

       

      Screenshot 2019-07-15 at 13.10.07.pngScreenshot 2019-07-15 at 13.10.38.png

      The NVIDIA Adapter is configured correctly and its showing "Collecting":

      Screenshot 2019-07-15 at 12.51.59.png

       

      Screenshot 2019-07-15 at 12.52.10.png

      But there are no information collected whatsoever especially if you look at the "last collection time"

      Screenshot 2019-07-15 at 12.52.41.png

       

      If I check the Nvidia Adapter Logs I can see a Java ERROR:

      Screenshot 2019-07-15 at 13.07.55.png

      [178] 2019-05-14 04:15:16,356 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [179] 2019-05-14 04:15:16,908 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [180] 2019-05-14 04:15:17,177 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [181] 2019-05-14 04:15:17,904 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [182] 2019-05-14 04:15:18,079 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [183] 2019-05-14 04:15:18,361 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [184] 2019-05-14 04:15:18,955 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [185] 2019-05-14 04:15:19,435 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [186] 2019-05-14 04:15:19,788 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [187] 2019-05-14 04:15:21,137 ERROR [Collector worker thread 6] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [188] 2019-05-15 03:20:19,794 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [189] 2019-05-15 04:15:18,035 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [190] 2019-05-15 04:15:18,309 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [191] 2019-05-15 04:15:19,075 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [192] 2019-05-15 04:15:19,243 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [193] 2019-05-15 04:15:19,797 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [194] 2019-05-15 04:15:20,216 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [195] 2019-05-15 04:15:20,537 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [196] 2019-05-15 04:15:21,721 ERROR [Collector worker thread 9] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [197] 2019-05-16 03:20:17,429 ERROR [Collector worker thread 15] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [198] 2019-05-16 04:15:20,305 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [199] 2019-05-16 04:15:21,004 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [200] 2019-05-16 04:15:21,323 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [201] 2019-05-16 04:15:22,148 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [202] 2019-05-16 04:15:22,310 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [203] 2019-05-16 04:15:22,864 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [204] 2019-05-16 04:15:23,344 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [205] 2019-05-16 04:15:25,092 ERROR [Collector worker thread 23] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [206] 2019-05-17 04:15:19,191 ERROR [Collector worker thread 4] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [207] 2019-05-17 04:15:19,645 ERROR [Collector worker thread 4] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [208] 2019-05-17 04:15:19,882 ERROR [Collector worker thread 4] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [209] 2019-05-17 04:15:20,904 ERROR [Collector worker thread 4] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [210] 2019-05-17 04:15:21,591 ERROR [Collector worker thread 4] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [211] 2019-05-17 04:15:22,191 ERROR [Collector worker thread 4] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [212] 2019-05-18 03:20:17,756 ERROR [Collector worker thread 7] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [213] 2019-05-18 03:20:17,875 ERROR [Collector worker thread 7] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

      [214] 2019-05-19 03:20:19,921 ERROR [Collector worker thread 10] (951) com.nvidia.nvvgpu.adapter.client.DcgmClient.getVgpuUtilizationInfo - java.lang.IndexOutOfBoundsException

       

      Anybody got an idea what the meaning behind this error is?Even a pointer in the right direction would be wonderful.

       

      It seems it has something to do with the requested Size of the Array but I'm not sure :/

      Screenshot 2019-07-15 at 13.17.25.png

       

      Thanks for the help in advance. I can provide further information if needed.

      It's my first post so I hope its alright:)

       

      Cheers,

      clouddstarr