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You'll only see items if you actually have deployments under that name.
The Deployments tab replaced the Items and Requests tabs. You will need to adapt to clearing filters in deployments to view deployments owned by other users. You can search deployments by the vm name and the deployment that contains that vm will be returned in the filtered results. You have to open the deployment and select the Component to invoke Day 2 Actions such as snapshots, reboots, etc.
Yes, exactly. I should have pointed this out earlier since you're using 7.5. The UI was overhauled in Clarity and the Items tab was turned essentially into "Deployments".