1 Reply Latest reply on Jun 13, 2019 5:54 AM by jonathan.hayward

    VMware cannot adjust kernel to work

    jonathan.hayward Enthusiast

      An attempt to run VMware Player 12.x on Linux Mint 18.3 said that something needed to be present in the kernel, and made an option to install it. However, it errored out, saying to check for further details in the log.

       

      I've attached the log file; it attempts a make and reports failure.

       

      How can I get Player running again?

        • 1. Re: VMware cannot adjust kernel to work
          jonathan.hayward Enthusiast

          Putting the attachment contents inline:

           

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: Log for VMware Workstation pid=2710 version=12.5.9 build=build-7535481 option=Release

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: The process is 64-bit.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: Host codepage=UTF-8 encoding=UTF-8

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: Host is Linux 4.15.0-46-generic Linux Mint 18.3 Sylvia

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": No such file or directory.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: DictionaryLoad: Cannot open file "/root/.vmware/config": No such file or directory.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: PREF Optional preferences file not found at /root/.vmware/config. Using default values.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: PREF Unable to check permissions for preferences file.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: DictionaryLoad: Cannot open file "/root/.vmware/preferences": No such file or directory.

          2019-06-13T07:12:22.518-05:00| vthread-4| I125: PREF Failed to load user preferences.

          2019-06-13T07:12:22.562-05:00| vthread-4| W115: Logging to /tmp/vmware-root/vmware-2710.log

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: Obtaining info using the running kernel.

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: Created new pathsHash.

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: Setting header path for 4.15.0-46-generic to "/lib/modules/4.15.0-46-generic/build/include".

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: Validating path "/lib/modules/4.15.0-46-generic/build/include" for kernel release "4.15.0-46-generic".

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: Failed to find /lib/modules/4.15.0-46-generic/build/include/linux/version.h

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: /lib/modules/4.15.0-46-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

          2019-06-13T07:12:22.566-05:00| vthread-4| I125: using /usr/bin/gcc for preprocess check

          2019-06-13T07:12:22.571-05:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.15.0-46-generic".

          2019-06-13T07:12:22.571-05:00| vthread-4| I125: The header path "/lib/modules/4.15.0-46-generic/build/include" for the kernel "4.15.0-46-generic" is valid.  Whoohoo!

          2019-06-13T07:12:22.702-05:00| vthread-4| I125: found symbol version file /lib/modules/4.15.0-46-generic/build/Module.symvers

          2019-06-13T07:12:22.702-05:00| vthread-4| I125: Reading symbol versions from /lib/modules/4.15.0-46-generic/build/Module.symvers.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Read 22753 symbol versions

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Reading in info for the vmmon module.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Reading in info for the vmnet module.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Reading in info for the vmblock module.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Reading in info for the vmci module.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Reading in info for the vsock module.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Setting vsock to depend on vmci.

          2019-06-13T07:12:22.722-05:00| vthread-4| I125: Invoking modinfo on "vmmon".

          2019-06-13T07:12:22.723-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 256.

          2019-06-13T07:12:22.723-05:00| vthread-4| I125: Invoking modinfo on "vmnet".

          2019-06-13T07:12:22.724-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 256.

          2019-06-13T07:12:22.724-05:00| vthread-4| I125: Invoking modinfo on "vmblock".

          2019-06-13T07:12:22.726-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 256.

          2019-06-13T07:12:22.726-05:00| vthread-4| I125: Invoking modinfo on "vmci".

          2019-06-13T07:12:22.727-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 256.

          2019-06-13T07:12:22.727-05:00| vthread-4| I125: Invoking modinfo on "vsock".

          2019-06-13T07:12:22.728-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 0.

          2019-06-13T07:12:22.741-05:00| vthread-4| I125: to be installed: vmmon status: 0

          2019-06-13T07:12:22.742-05:00| vthread-4| I125: to be installed: vmnet status: 0

          2019-06-13T07:12:22.757-05:00| vthread-4| I125: Obtaining info using the running kernel.

          2019-06-13T07:12:22.757-05:00| vthread-4| I125: Setting header path for 4.15.0-46-generic to "/lib/modules/4.15.0-46-generic/build/include".

          2019-06-13T07:12:22.757-05:00| vthread-4| I125: Validating path "/lib/modules/4.15.0-46-generic/build/include" for kernel release "4.15.0-46-generic".

          2019-06-13T07:12:22.757-05:00| vthread-4| I125: Failed to find /lib/modules/4.15.0-46-generic/build/include/linux/version.h

          2019-06-13T07:12:22.757-05:00| vthread-4| I125: /lib/modules/4.15.0-46-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

          2019-06-13T07:12:22.757-05:00| vthread-4| I125: using /usr/bin/gcc for preprocess check

          2019-06-13T07:12:22.762-05:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.15.0-46-generic".

          2019-06-13T07:12:22.762-05:00| vthread-4| I125: The header path "/lib/modules/4.15.0-46-generic/build/include" for the kernel "4.15.0-46-generic" is valid.  Whoohoo!

          2019-06-13T07:12:22.892-05:00| vthread-4| I125: found symbol version file /lib/modules/4.15.0-46-generic/build/Module.symvers

          2019-06-13T07:12:22.892-05:00| vthread-4| I125: Reading symbol versions from /lib/modules/4.15.0-46-generic/build/Module.symvers.

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: Read 22753 symbol versions

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: Kernel header path retrieved from FileEntry: /lib/modules/4.15.0-46-generic/build/include

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: Update kernel header path to /lib/modules/4.15.0-46-generic/build/include

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: Validating path "/lib/modules/4.15.0-46-generic/build/include" for kernel release "4.15.0-46-generic".

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: Failed to find /lib/modules/4.15.0-46-generic/build/include/linux/version.h

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: /lib/modules/4.15.0-46-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

          2019-06-13T07:12:22.909-05:00| vthread-4| I125: using /usr/bin/gcc for preprocess check

          2019-06-13T07:12:22.915-05:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.15.0-46-generic".

          2019-06-13T07:12:22.915-05:00| vthread-4| I125: The header path "/lib/modules/4.15.0-46-generic/build/include" for the kernel "4.15.0-46-generic" is valid.  Whoohoo!

          2019-06-13T07:12:22.915-05:00| vthread-4| I125: Found compiler at "/usr/bin/gcc"

          2019-06-13T07:12:22.918-05:00| vthread-4| I125: Got gcc version "5.4.0".

          2019-06-13T07:12:22.918-05:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove.

          2019-06-13T07:12:22.918-05:00| vthread-4| I125: Using user supplied compiler "/usr/bin/gcc".

          2019-06-13T07:12:22.920-05:00| vthread-4| I125: Got gcc version "5.4.0".

          2019-06-13T07:12:22.920-05:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove.

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: Trying to find a suitable PBM set for kernel "4.15.0-46-generic".

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: No matching PBM set was found for kernel "4.15.0-46-generic".

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove.

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: Validating path "/lib/modules/4.15.0-46-generic/build/include" for kernel release "4.15.0-46-generic".

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: Failed to find /lib/modules/4.15.0-46-generic/build/include/linux/version.h

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: /lib/modules/4.15.0-46-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

          2019-06-13T07:12:22.921-05:00| vthread-4| I125: using /usr/bin/gcc for preprocess check

          2019-06-13T07:12:22.927-05:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.15.0-46-generic".

          2019-06-13T07:12:22.927-05:00| vthread-4| I125: The header path "/lib/modules/4.15.0-46-generic/build/include" for the kernel "4.15.0-46-generic" is valid.  Whoohoo!

          2019-06-13T07:12:22.928-05:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove.

          2019-06-13T07:12:22.928-05:00| vthread-4| I125: Validating path "/lib/modules/4.15.0-46-generic/build/include" for kernel release "4.15.0-46-generic".

          2019-06-13T07:12:22.928-05:00| vthread-4| I125: Failed to find /lib/modules/4.15.0-46-generic/build/include/linux/version.h

          2019-06-13T07:12:22.928-05:00| vthread-4| I125: /lib/modules/4.15.0-46-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

          2019-06-13T07:12:22.928-05:00| vthread-4| I125: using /usr/bin/gcc for preprocess check

          2019-06-13T07:12:22.934-05:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.15.0-46-generic".

          2019-06-13T07:12:22.934-05:00| vthread-4| I125: The header path "/lib/modules/4.15.0-46-generic/build/include" for the kernel "4.15.0-46-generic" is valid.  Whoohoo!

          2019-06-13T07:12:22.934-05:00| vthread-4| I125: Using temp dir "/tmp".

          2019-06-13T07:12:22.935-05:00| vthread-4| I125: Obtaining info using the running kernel.

          2019-06-13T07:12:22.935-05:00| vthread-4| I125: Setting header path for 4.15.0-46-generic to "/lib/modules/4.15.0-46-generic/build/include".

          2019-06-13T07:12:22.935-05:00| vthread-4| I125: Validating path "/lib/modules/4.15.0-46-generic/build/include" for kernel release "4.15.0-46-generic".

          2019-06-13T07:12:22.935-05:00| vthread-4| I125: Failed to find /lib/modules/4.15.0-46-generic/build/include/linux/version.h

          2019-06-13T07:12:22.935-05:00| vthread-4| I125: /lib/modules/4.15.0-46-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead.

          2019-06-13T07:12:22.935-05:00| vthread-4| I125: using /usr/bin/gcc for preprocess check

          2019-06-13T07:12:22.943-05:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.15.0-46-generic".

          2019-06-13T07:12:22.943-05:00| vthread-4| I125: The header path "/lib/modules/4.15.0-46-generic/build/include" for the kernel "4.15.0-46-generic" is valid.  Whoohoo!

          2019-06-13T07:12:23.076-05:00| vthread-4| I125: found symbol version file /lib/modules/4.15.0-46-generic/build/Module.symvers

          2019-06-13T07:12:23.076-05:00| vthread-4| I125: Reading symbol versions from /lib/modules/4.15.0-46-generic/build/Module.symvers.

          2019-06-13T07:12:23.093-05:00| vthread-4| I125: Read 22753 symbol versions

          2019-06-13T07:12:23.093-05:00| vthread-4| I125: Invoking modinfo on "vmmon".

          2019-06-13T07:12:23.095-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 256.

          2019-06-13T07:12:23.095-05:00| vthread-4| I125: Invoking modinfo on "vmnet".

          2019-06-13T07:12:23.096-05:00| vthread-4| I125: "/sbin/modinfo" exited with status 256.

          2019-06-13T07:12:23.509-05:00| vthread-4| I125: Setting destination path for vmmon to "/lib/modules/4.15.0-46-generic/misc/vmmon.ko".

          2019-06-13T07:12:23.509-05:00| vthread-4| I125: Extracting the vmmon source from "/usr/lib/vmware/modules/source/vmmon.tar".

          2019-06-13T07:12:23.516-05:00| vthread-4| I125: Successfully extracted the vmmon source.

          2019-06-13T07:12:23.516-05:00| vthread-4| I125: Building module with command "/usr/bin/make -j4 -C /tmp/modconfig-MhcOzS/vmmon-only auto-build HEADER_DIR=/lib/modules/4.15.0-46-generic/build/include CC=/usr/bin/gcc IS_GCC_3=no"

          2019-06-13T07:12:25.259-05:00| vthread-4| W115: Failed to build vmmon.  Failed to execute the build command.

          2019-06-13T07:12:25.260-05:00| vthread-4| I125: Setting destination path for vmnet to "/lib/modules/4.15.0-46-generic/misc/vmnet.ko".

          2019-06-13T07:12:25.260-05:00| vthread-4| I125: Extracting the vmnet source from "/usr/lib/vmware/modules/source/vmnet.tar".

          2019-06-13T07:12:25.266-05:00| vthread-4| I125: Successfully extracted the vmnet source.

          2019-06-13T07:12:25.266-05:00| vthread-4| I125: Building module with command "/usr/bin/make -j4 -C /tmp/modconfig-MhcOzS/vmnet-only auto-build HEADER_DIR=/lib/modules/4.15.0-46-generic/build/include CC=/usr/bin/gcc IS_GCC_3=no"

          2019-06-13T07:12:27.592-05:00| vthread-4| W115: Failed to build vmnet.  Failed to execute the build command.