Please provide some details about the current as well as the new version/build/profile, and the steps you take for the update.
If you are running the update from the command line, also provide the commands that you are using.
I am using the update manager from ESXi, 6.7.0, 13006603 to ESXi, 6.7.0, 13644319
The screenshot looks like you are using a custom/OEM version?
Can you please attach the complete log file to a reply post.