3 Replies Latest reply on Jun 12, 2019 4:43 AM by tim427

    vCenter upgrade from 6.5 to 6.7 fails (Content Library phase)

    tim427 Lurker

      Hi all,

       

      I'm trying to upgrade vCenter 6.5 to 6.7. Phase 1 goes pretty well, no issues. Phase 2 fails everytime.

      1. all esxi hosts are NTP-synced
      2. all esxi hosts are DNS-registered including PTR
      3. current vcenter is NTP-synced
      4. current vcenter is DNS-registered including PTR

       

      I'v tried multiple paths for upgrading;

      1. Upgrade from a client by mounting the vcenter ISO and follow the wizard
        1. Installing via the vcenter
        2. Installing directly on the esxi host that hosts the vcenter
      2. Installing from a client by mounting the vcenter ISO and install it, running Phase 2 directly via https://[new-vcenter-ip]:5480/
        1. Installing via the vcenter
        2. Installing directly on the esxi host that hosts the vcenter

       

      Every time the installer fails at 62%;

      Screenshot from 2019-06-05 13-31-28.png

      Diving in to the logs;

       

      Traceback (most recent call last):

        File "/usr/lib/vmware-content-library/firstboot/content-library-firstboot.py", line 219, in Main

          vdc_fb.register_cis()

        File "/usr/lib/vmware-content-library/firstboot/content-library-firstboot.py", line 77, in register_cis

          self._reg_info.registerAll(self.get_soluser_id(), self.get_soluser_ownerId())

        File "/usr/lib/vmware-content-library/install_lib/cis_register.py", line 368, in registerAll

          self.registerUserAndService(user_name, user_id, service)

        File "/usr/lib/vmware-content-library/install_lib/cis_register.py", line 395, in registerUserAndService

          add_vmtx_privileges(self.vdc_cfg_dir)

        File "/usr/lib/vmware-content-library/install_lib/add_vmtx_privileges_after_fb.py", line 105, in add_vmtx_privileges

          log("Adding privileges [%s] to role %s" % (' '.join(VMTX_SYNC_PRIVILEGES), cls_admin_role.name))

      AttributeError: 'NoneType' object has no attribute 'name'

       

      Does someone have a clue?