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12diego34
Contributor
Contributor
‎06-04-2019 01:12 PM

Windows 7 - Failed at 98% - Error: An error occurred during reconfiguration.

I tried to convert a machine with windows 7 of 32 bits, but when it reaches 98% the conversion fails and reports that an error has occurred during the reconfiguration.

I have also tried to run the virtual machine, but when it starts it hangs and a bsod appears with the error: 0x0000007B

I'm using VMware vCenter Converter Standalone 6.1.1

I attached screen print's and the conversion log.

Any help, it's welcome.

Failed at 98.PNG

Failed at 98_2.PNG

ConverterDiagnostics20190604165651.zip
1 Reply
POCEH
VMware Employee
VMware Employee
‎06-05-2019 12:41 AM

The exact error is (during reconfiguration):

2019-06-04T14:12:57.995-03:00 warning vmware-converter-worker[05864] [Originator@6876 sub=Default] ERROR: Unable to load registry hive \\.\vstor2-mntapi20-shared-3C15711F0000C008000000000A000000\Windows\system32\config\SOFTWARE, error 0x3f8.

2019-06-04T14:12:57.995-03:00 warning vmware-converter-worker[05864] [Originator@6876 sub=Default] ERROR 16258 when opening software hive

2019-06-04T14:12:57.995-03:00 warning vmware-converter-worker[05864] [Originator@6876 sub=task-3] [PopulateVolumeMountPoints] Failed to get mountpoints for volume <35117?100000,8000000000: 16258 (type = 2, code=1016)

So there is some problem with registry hive, probably on the source side.

You need to recover registry via https://support.microsoft.com/EN-US/help/184023  probably.

Also use the latest version available for download, currently 6.2.0.1

HTH