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zhivago84
Contributor
Contributor

USB INF failure in Windows 10

HI Guys,

Trying to Install VMWare Workstation player in Windows 10 Home and getting error while installation

I have disable Firewall/ Antivirus and as well Disabled Digital Signature Verification. Getting the following error message in the log files

[SetupCopyOEMInf - C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf]

>>>  Section start 2019/06/04 10:56:13.321

      cmd: "C:\Program Files (x86)\Common Files\VMware\USB\DriverCache\vnetlib64.exe" -- install vmusb Win8

     inf: Copy style: 0x00000000

     sto: {Setup Import Driver Package: C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf} 10:56:13.345

     inf:      Provider: VMware, Inc.

     inf:      Class GUID: {36FC9E60-C465-11CF-8056-444553540000}

     inf:      Driver Version: 07/12/2016,4.2.0.0

     inf:      Catalog File: vmusb.cat

     pol:      {Driver package policy check} 10:56:15.062

     pol:      {Driver package policy check - exit(0x00000000)} 10:56:15.066

     sto:      {Stage Driver Package: C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf} 10:56:15.070

     inf:           {Query Configurability: C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf} 10:56:15.082

     inf:                Driver package 'vmusb.inf' is configurable.

     inf:           {Query Configurability: exit(0x00000000)} 10:56:15.094

     flq:           Copying 'C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{6f8a75ad-945b-6843-a78b-8365fc141993}\vmusb.cat'.

     flq:           Copying 'C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{6f8a75ad-945b-6843-a78b-8365fc141993}\vmusb.inf'.

     flq:           Copying 'C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.sys' to 'C:\WINDOWS\System32\DriverStore\Temp\{6f8a75ad-945b-6843-a78b-8365fc141993}\vmusb.sys'.

     sto:           {DRIVERSTORE IMPORT VALIDATE} 10:56:15.202

     sig:                {_VERIFY_FILE_SIGNATURE} 10:56:15.234

     sig:                     Key      = vmusb.inf

     sig:                     FilePath = C:\WINDOWS\System32\DriverStore\Temp\{6f8a75ad-945b-6843-a78b-8365fc141993}\vmusb.inf

     sig:                     Catalog  = C:\WINDOWS\System32\DriverStore\Temp\{6f8a75ad-945b-6843-a78b-8365fc141993}\vmusb.cat

     sig:                     Success: File is signed in catalog.

     sig:                {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 10:56:15.246

     sto:           {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 10:56:15.258

     sig:           Signer Score  = 0x0D000005 (WHQL)

     sig:           Signer Name   = Microsoft Windows Hardware Compatibility Publisher

     sig:           Submission ID = 1881669

     sto:           {Core Driver Package Import: vmusb.inf_amd64_964daf583622022b} 10:56:15.262

     sto:                {DRIVERSTORE IMPORT BEGIN} 10:56:15.266

     sto:                {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 10:56:15.266

     cpy:                {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{6f8a75ad-945b-6843-a78b-8365fc141993}} 10:56:15.266

     cpy:                     Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\vmusb.inf_amd64_964daf583622022b

     cpy:                {Copy Directory: exit(0x00000000)} 10:56:15.270

     idb:                {Register Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\vmusb.inf_amd64_964daf583622022b\vmusb.inf} 10:56:15.274

     idb:                     Created driver package object 'vmusb.inf_amd64_964daf583622022b' in SYSTEM database node.

     idb:                     Created driver INF file object 'oem77.inf' in SYSTEM database node.

     idb:                     Registered driver package 'vmusb.inf_amd64_964daf583622022b' with 'oem77.inf'.

     idb:                {Register Driver Package: exit(0x00000000)} 10:56:15.282

     idb:                {Publish Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\vmusb.inf_amd64_964daf583622022b\vmusb.inf} 10:56:15.282

     idb:                     Activating driver package 'vmusb.inf_amd64_964daf583622022b'.

     cpy:                     Published 'vmusb.inf_amd64_964daf583622022b\vmusb.inf' to 'oem77.inf'.

     idb:                     Indexed 2 device IDs for 'vmusb.inf_amd64_964daf583622022b'.

     sto:                     Flushed driver database node 'SYSTEM'. Time = 1906 ms

     idb:                {Publish Driver Package: exit(0x00000000)} 10:56:17.213

     sto:                {DRIVERSTORE IMPORT END} 10:56:17.217

     dvi:                     Flushed all driver package files to disk. Time = 734 ms

!!!  sig:                     Failed to install catalog 'vmusb.cat' as 'oem77.cat'. Error = 0x000006BE

     sto:                {DRIVERSTORE IMPORT END: exit(0x000006be)} 10:56:23.255

     sto:                Flushed driver database node 'SYSTEM'. Time = 765 ms

     sto:                Rolled back driver package publishing.

     sto:                Rolled back driver package registration.

     sto:                Rolled back driver package import.

     sto:           {Core Driver Package Import: exit(0x000006be)} 10:56:24.026

!!!  sto:           Failed to import driver package into Driver Store. Error = 0x000006BE

     sto:      {Stage Driver Package: exit(0x000006be)} 10:56:24.030

     sto: {Setup Import Driver Package - exit (0x000006be)} 10:56:24.034

!!!  inf: Failed to import driver package into driver store

!!!  inf: Error 1726: The remote procedure call failed.

<<<  Section end 2019/06/04 10:56:24.070

<<<  [Exit status: FAILURE(0x000006be)]

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3 Replies
yanw
VMware Employee
VMware Employee

Do you have other vmware products installed on your win10 host, such as vmware horizon view? I would suggest you try to uninstall Workstation and all the other VMware products. Then clean the "vmusb" related driver files in C:\WINDOWS\System32\DriverStore\FileRepository and C:\WINDOWS\System32\drivers, reboot the host and re-install Workstation

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dzy0109
Contributor
Contributor

Hi,

     This way may be resolve your problem.

     First, create a file named 'xxx.reg' such as 'repair.reg' anywhere.

     Second, Paste the below code into the file and save.

      At last left double click the file. You will get a prompt, click ok.

     Reinstall vmware again.

     Below is the content of  the file.

     You can see the origin blog https://blog.csdn.net/zl0601/article/details/84065575.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion]

"ProgramFilesDir"="C:\\Program Files"

"CommonFilesDir"="C:\\Program Files\\Common Files"

"ProgramFilesDir (x86)"="C:\\Program Files (x86)"

"CommonFilesDir (x86)"="C:\\Program Files (x86)\\Common Files"

"CommonW6432Dir"="C:\\Program Files\\Common Files"

"DevicePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\

  00,74,00,25,00,5c,00,69,00,6e,00,66,00,00,00

"MediaPathUnexpanded"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,\

  6f,00,6f,00,74,00,25,00,5c,00,4d,00,65,00,64,00,69,00,61,00,00,00

"ProgramFilesPath"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,\

  00,69,00,6c,00,65,00,73,00,25,00,00,00

"ProgramW6432Dir"="C:\\Program Files"

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zhivago84
Contributor
Contributor

Hi,

Thanks for the suggestions but still facing the same error.

Can we manually copy the files into the drivers folder and try ?

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