1 Reply Latest reply on Jul 23, 2019 12:16 PM by mrGrab

    RemoteMKS connection failed

    andrkac Lurker

      I'm trying to run Horizon Client on Linux Mint.

      I've tried Mint 18.3, and the newest 19, also Horizon 5, 4.10 and 4.6, no difference.

       

      I can run the client, choose server, log in, and also I can see loading screen of remote system (or sometimes, login screen with ability to enter password) and then it closes silently to list of desktops (they are Windows 7 and 10, both do not work).

       

      When started from commandline, I can see:

       

      2019-05-31 14:23:17.128+02:00: vmware-view 3500| CdkGetFeatureConfigTask_Transition: Ignore error (2044,13,missing content) for GetFeatureConfigTask.

      2019-05-31 14:23:25.752+02:00: vmware-view 3500| cdk_remote_desktop_get_usb_controller: assertion 'CDK_IS_REMOTE_DESKTOP(remote)' failed

      2019-05-31 14:23:25.752+02:00: vmware-view 3500| void cdk_usb_controller_set_available(gpointer, gboolean): assertion 'controller != NULL' failed

      2019-05-31 14:23:25.752+02:00: vmware-view 3500| cdk_remote_desktop_get_usb_controller: assertion 'CDK_IS_REMOTE_DESKTOP(remote)' failed

      2019-05-31 14:23:25.752+02:00: vmware-view 3500| void cdk_usb_controller_set_available(gpointer, gboolean): assertion 'controller != NULL' failed

      Unexpected signal: 4.

      2019-05-31 14:23:33.671+02:00: vmware-view 3500| cdk_pcoip_desktop_present_changed: rmks present is FALSE.

       

      2019-05-31 14:23:33.672+02:00: vmware-view 3500| cdk_pcoip_desktop_state_changed: RemoteMKS connection failed.

       

      2019-05-31 14:23:33.715+02:00: vmware-view 3500| cdk_remote_desktop_collect_usb_status: usbd is not ready for conn cn=2d466e73-1dde-40f0-b087-906cb9cb1004,ou=entitlements,dc=vdiglobal,dc=vmware,dc=int, ignore.

       

      looking for Remote desktop message, I've tried to use both rdp clients, installed and working in my system - also no luck.

       

       

      I have Horizon Client working in Windows 10 and in old Mint 18.3 installation on an old HDD which I want to replace - both on the same machine, so it is not issue between my physical computer and VM server.

       

       

      How to solve that?

        • 1. Re: RemoteMKS connection failed
          mrGrab Lurker

          hi, I have the same issue. Here is my logs:

           

          Using log file /tmp/vmware-user/vmware-horizon-client-29562.log

          2019-07-23 22:07:46.824+03:00: vmware-view 29562| Failed to open file '/etc/vmware/udpProxy/config': No such file or directory

          2019-07-23 22:07:46.939+03:00: vmware-view 29562| cdk_window_set_multi_monitors Invalid desktop.

          2019-07-23 22:07:47.024+03:00: vmware-view 29562| udpProxyLib: FECHostSocket_Specialise: failed to get desired receive bufsize: 425984

          2019-07-23 22:07:47.024+03:00: vmware-view 29562| udpProxyLib: socket 101 transition to state SYN_SENT, reason FECSocketDoConnect refCount 4

          2019-07-23 22:07:47.072+03:00: vmware-view 29562| udpProxyLib: socket 101 transition to state CLOSED, reason FECSocketDoClose refCount 6

          2019-07-23 22:09:30.210+03:00: vmware-view 29562| cdk_remote_desktop_get_usb_controller: assertion 'CDK_IS_REMOTE_DESKTOP(remote)' failed

          2019-07-23 22:09:30.211+03:00: vmware-view 29562| void cdk_usb_controller_set_available(gpointer, gboolean): assertion 'controller != NULL' failed

          2019-07-23 22:09:30.211+03:00: vmware-view 29562| cdk_remote_desktop_get_usb_controller: assertion 'CDK_IS_REMOTE_DESKTOP(remote)' failed

          2019-07-23 22:09:30.211+03:00: vmware-view 29562| void cdk_usb_controller_set_available(gpointer, gboolean): assertion 'controller != NULL' failed

          OSD ERROR: Session closed remotely!

          2019-07-23 22:09:30.972+03:00: vmware-view 29562| cdk_pcoip_desktop_present_changed: rmks present is FALSE.