Unable to register for any classes - purchaser always asks to add new student

[notmeiswear]

Once I get to the next page, it always has me add a student.  I add myself.  It goes back to the main page.  Rinse/repeat.

Any ideas of what's going on???

[daphnissov]

This isn't a question for the VMTN Communities but for VMware Education as we cannot do anything about the situation for you.

[notmeiswear]

Thanks for the helpful tips on how to post forum messages, but this is the Education forum.  I read the other posts before asking here, and I'm asking here in the first place because I haven't received any replies from the contact info number on the mylearn site itself.

Since I'm probably not the only one having the issue, I figured it's either due to a current problem with the site, or that another student on the education forum might be familiar with the same problem.

[daphnissov]

You might try emailing educationservices@vmware.com with this issue since it's a paid course.

[scott28tt]

I've spoken to a contact within VMware - they have suggested this course of action for you:

1. Logout of myLearn

2. Clear your browser cache and cookies

3. Log back in to myLearn and retry the registration

You could also try an alternate browser.

If the above doesn't work, their next advice would be to email myLearn_support@vmware.com - they can check the setup of your account on the system.