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iLes
Contributor
Contributor

vRA upgrade license considerations

Author : pgilday

URL : http:////docs.vmware.com/en/vRealize-Automation/7.6/com.vmware.vra.install.upgrade.doc/GUID-0850DB45...

Topic Name : Update the License Key

Publication Name : Installing and Upgrading vRealize Automation

Product/Version : vRealize Automation/7.6

Question :

Hi My vRA 7.1 was in a very bad shape so I redeployed a 7.6 environment. However when I use the same license it won't work and everytime I try to log in I get an "Invalid License The software license is either missing or has expired". The licensing tab accepts my license and says it does not expire. Thanks.

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4 Replies
daphnissov
Immortal
Immortal

What type of license are you trying to apply? Note: Do not paste your actual license key into a response.

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pgilday
VMware Employee
VMware Employee

That sounds like a question for customer support, possibly concerning upgrade.

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iLes
Contributor
Contributor

I have an advanced license for this environment however it didn't work with an enterprise as well

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iLes
Contributor
Contributor

Yea I have an SR open as well was just wondering if anyone experienced the same thing and be able to save some time.

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